Matilda Porter
Parkville,VIC
Summary
Experienced hospitality and retail worker.
Overview
4
4
years of professional experience
Work History
Front of House Employee
A La Grecque
02.2021 - Current
- Took orders from customers.
- Calculated and processed payments.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
Retail
Poppyshop Toy Shop
06.2022 - 11.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed sales, returns, online orders, and gift card activations.
Receptionist
East Geelong Osteopathy
02.2019 - 01.2021
- Processed payments.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered phone promptly.
Education
Bachelor of Science - Psychology
The University of Melbourne
Melbourne, VIC01.2024
VCE -
The Geelong College
Geelong10.2021
Skills
- RSA certificate
- Opening and closing a store/restaurant
- Accurately processing payments
- Customer support
Timeline
Retail
Poppyshop Toy Shop
06.2022 - 11.2022
Front of House Employee
A La Grecque
02.2021 - Current
Receptionist
East Geelong Osteopathy
02.2019 - 01.2021
Bachelor of Science - Psychology
The University of Melbourne
VCE -
The Geelong College