Matthew Day
Teralba,Australia
Summary
Quality, efficiency, and safety are what I strive for in all work environments. I have worked in multiple fields ranging from Warehousing, Retail, Personal Training, Bartending, Administration, Content Creation, and Disability Support has allowed me to acquire a wide range of skills that assist me in any job role that I take on. I am no stranger to hard or stressful work environments and can thrive in them.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Hunter Care Group
05.2022 - Current
- Adhered to NDIS and company policies and procedures.
- Assisted with client care ranging from personal and daily care routines such as shopping, bathing, getting into the community as well as achieving the personal goals of the clientele.
- Ensured compliance by writing detailed case notes detailing events of shift, any food consumed, medication, etc.
- Administered medication as charted and followed meal plans for clientele in SIL housing that required special attention.
- Mixed work between SIL residences and community, engaging with clients with a range of mental health disabilities from Dementia, Schizophrenia, Borderline Personality Disorder, ADHD, Autism as well as physical disabilities such as MS, wheelchair-bound clientele, etc.
- Ensured client rights were upheld and advocated for changes should any issues arise.
Digital Content Creator
Self Owned Business
07.2021 - Current
- Video and Audio editing with post-production techniques to ensure content stands out
- Video Scriptwriting and organizing multiple team members from editors to artists, etc
- Communicating with large audiences through social media and content creation
- Operating under NDA's set out by large Tech/Gaming companies and communicating with Community managers (Microsoft, Sony, Bethesda, Bandai Namco, Etc.)
Disability Support Worker
ITEC Group
07.2021 - 05.2022
- Assisted clients with personal and daily care routines such as feeding, shopping, toileting, etc.
- Administered medications and other treatments as per ongoing care plans.
- Wrote daily shift reports detailing client outings and documented client eating and behaviours.
- Operating a Disability Van and supporting clients in and out of them.
- Worked with a diverse range of clients from children, to elderly, and wheelchair-based clients.
- Ensured client rights were upheld and advocated for changes should any issues arise.
- Working alongside client house staff, house leaders, and managers to get the best support for each client.
- Engaged in community outings on a daily basis to help clients actively participate in the community.
Bartender/Reception Worker
Central Leagues Club
10.2020 - 11.2021
- Operating POS Systems, Cash handling, and Til Balancing
- Building a rapport with clients to ensure quality customer service by serving patrons drinks
- Performing administration duties
- Operating the club courtesy bus and helping clients get to and from the venue safely
- Maintaining a clean and tidy work environment while also following all OH&S policies and procedures
- Worked in a high-stress, fast-paced environment
Bartender/Tab and Keno Operator
Wallsend Diggers
10.2018 - 10.2020
- Operating TAB and KENO systems, counting tills, and ensuring the end-of-shift reports are complete
- Supporting patrons on the gaming floor with gambling machine problems and drink requests
- Job role similar to Central Leagues Club.
Education
Certificate III - Hospitality
Quality Training And Hospitality College
Newcastle, NSW09-2018
Year 12 Certificate -
Calamvale Community College
Calamvale, QLD11-2012
Certificate IV - Personal Training & Health
Onfit Training College
Brisbane, QLD11-2012
Certificate I - OH&S Construction And White Card
CTC Brisbane
Brisbane, QLD07-2010
Skills
- Ability to work efficiently without sacrificing
quality or safety - Success-oriented and self-motivated
- Ability to provide first aid in extreme
circumstances - Excellent written and verbal communication
skills
- Ability to build a rapport with customers,
clients, families, and colleagues - Strong attention to detail
- Ability to maintain composure during
periods of high stress - Ability to work with a variety of mental and physical health conditions
Other Qualifications
- RSA & RCG
- First Aid and CPR Certificate
- Forklift License
- Open Manual License
- Certificate 2 in Music Studies
Timeline
Disability Support Worker
Hunter Care Group
05.2022 - Current
Digital Content Creator
Self Owned Business
07.2021 - Current
Disability Support Worker
ITEC Group
07.2021 - 05.2022
Bartender/Reception Worker
Central Leagues Club
10.2020 - 11.2021
Bartender/Tab and Keno Operator
Wallsend Diggers
10.2018 - 10.2020
Certificate III - Hospitality
Quality Training And Hospitality College
Year 12 Certificate -
Calamvale Community College
Certificate IV - Personal Training & Health
Onfit Training College
Certificate I - OH&S Construction And White Card
CTC Brisbane
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