Matthew Rowley
Queanbeyan,NSW
Summary
Self motivating team player. Ability to create good rapport with customers, fellow staff and the general public. Bubbly and supportive personality that ensures everyone feels comfortable. Self driven and uses initiative to work as a solid team and ensure a productive environment. Ability to enforce rules and WHS policies for all. Willingness to take feedback on service and implement into practice.
Referees available on request
Overview
26
26
years of professional experience
Work History
Civic Carousel
ACT Government
01.2006 - Current
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Cleaned rides and attractions in accordance with WHS and infection control policies.
- Followed height and age restrictions, implemented accompanying rules if customers are under minimum requirements.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Built and established positive relationships with customers, team members and the general public
Mail Sorting
Lead Group
01.2002 - 12.2003
- Managed mail sorting, filing and sorting of contents of the mail.
- Money handling of cash, cheques and bank cards.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Collaborated in a team environment to ensure productive workflow
- Self driven to complete incomplete tasks
Gardening and Yard Maintenance
Lead Group
01.1999 - 01.2002
- Handled hedge, bush, and shrub trimming.
- Checked equipment for safety and functionality before operating.
- Edged and mowed lawns, flowerbeds and landscape features.
- Collected and removed debris at job sites.
- Maintained grounds by trimming, weeding, rubbish, hazards and general clean-up to ensure safe environment for the general public
- Utilized power tools and landscaping machines to maintain outdoor areas, independently.
Education
Aboriginal Culture Studies -
TAFE NSW
Queanbeyan01.2023
High School Certificate -
TAFE NSW
Queanbeyan, NSW12.2022
Year 12 Certificate -
Dickson College
Dickson, ACT12.2002
Skills
- Self driven, uses initiative and works well independently
- Ride set up
- Customer Service skills
- Safety Management
- Safety Monitoring
- Eye for detail
- Money Handling
- Safety Procedures
- Collaborates in a team environment
- Clean and Tidy appearance
- Builds rapport with customers and staff, creating a supportive and comfortable environment for all
Timeline
Civic Carousel
ACT Government
01.2006 - Current
Mail Sorting
Lead Group
01.2002 - 12.2003
Gardening and Yard Maintenance
Lead Group
01.1999 - 01.2002
Aboriginal Culture Studies -
TAFE NSW
High School Certificate -
TAFE NSW
Year 12 Certificate -
Dickson College
Similar Profiles
Reuben JacobReuben Jacob
Administrative Officer at ACT GovernmentAdministrative Officer at ACT Government
Jayden StanfordJayden Stanford
Weighbridge Operator at ACT GovernmentWeighbridge Operator at ACT Government
JOSH BENNEYJOSH BENNEY
Gso 3/4 at ACT GovernmentGso 3/4 at ACT Government