Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattias Cotroneo

Wishart

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Adept at working effectively unsupervised as well as in a team setting, quickly mastering new skills.

Energetic and friendly individual with excellent communication skills and a positive community based outlook. Ultimately I am interested in acquiring new skills whilst contributing my own where I am able.

Overview

3
3
years of professional experience

Work History

Barista

Dunyas Coffee Hub
06.2024 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Effectively communicated with customers to promptly resolve complaints and address inquiries.
  • Worked effectively without supervision, opening and closing the store by myself and managing fast paced periods individually.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Hospitality Worker

Cerin Pasticceria
06.2024 - 01.2025
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Hospitality Worker

Kurtosh Cafe
01.2022 - 06.2024

A similar role to Cerin, maintaining a high standard of work throughout the two jobs.

Education

High School Diploma -

Mansfield State High School
QLD
11-2024

Certificate III - General Health Services Assistance

Mater Education
QLD
01-2024

Skills

  • Time management
  • Friendly and outgoing
  • Inventory management
  • Team player
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service

Timeline

Barista

Dunyas Coffee Hub
06.2024 - Current

Hospitality Worker

Cerin Pasticceria
06.2024 - 01.2025

Hospitality Worker

Kurtosh Cafe
01.2022 - 06.2024

High School Diploma -

Mansfield State High School

Certificate III - General Health Services Assistance

Mater Education
Mattias Cotroneo