Mausam Bishwakarma
95A Bank Street East Vic Part
Summary
Experienced with hotel operations management and guest services. Utilizes effective leadership to improve team performance and customer satisfaction. Track record of implementing efficient processes and fostering collaborative work environment.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Subiaco Hotel
12.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Assist in basic food preparation.
Waiter
A-to-Z Restaurant and Bar
04.2023 - 10.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Social Media Handler
3k investment Company
05.2021 - 08.2022
- Handle social Media accounts, Advertisement and Promotions.
- Deal with customers through social media, Book Appointments, tickets and trips.
Kitchen Helper
Sinko Cafe
04.2021 - 08.2022
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
Bachelor of Business - Hospitality and Event Management
Stanley College
Perth, WA11-2026
Skills
- Hospitality
- Multilingual communication
- Guest satisfaction tracking
- Food and beverage management
- Health and safety compliance
- Complaint resolution
- Sales and marketing
Languages
English
Professional Working
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Kitchen Hand
Subiaco Hotel
12.2023 - Current
Waiter
A-to-Z Restaurant and Bar
04.2023 - 10.2023
Social Media Handler
3k investment Company
05.2021 - 08.2022
Kitchen Helper
Sinko Cafe
04.2021 - 08.2022
Bachelor of Business - Hospitality and Event Management
Stanley College
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