Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maxine Longworth

Karuah

Summary

To gain a challenging position as a Customer Service Representative, Receptionist or Office Administration Assistant.

Overview

36
36
years of professional experience

Work History

Personal Carer

Private
Edgeworth, NSW
10.2019 - 02.2025

I was the full time carer for my late husband for 6 years. I was responsible for most of his daily needs, although he was able to get around on his own some of the time.

  • Assisted with daily living activities, enhancing independence and quality of life.
  • Coordinated transportation for medical appointments, ensuring timely access to services.
  • Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence.

Display Homes Support and Administration

Montgomery Homes
Newcastle, NSW
07.2019 - 10.2019

Customer service at display home locations.

General administration duties including data entry, tender preparation, updating of digital marketing & social media.

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist/Administrative Assistant

Lindbeck Partners Pty. Ltd.
Cardiff, NSW
01.2011 - 01.2013
  • All aspects of customer service (multi-line telephone, email, face to face)
  • Receptionist duties, including handling difficult customers
  • Preparation of documents – including tax returns etc.
  • General office equipment use including PC, photocopying, faxing, scanning, petty cash, processing both cash & electronic payments, printing etc.

Receptionist/Customer Service/Internal Sales

Solar Newcastle Pty. Ltd.
Wickham, NSW
01.2010 - 01.2010
  • All aspects of customer service and relations (multi-line telephone, email, face to face)
  • Receptionist duties, including handling difficult customers
  • Internal Sales of solar panels, providing general information to customers
  • General office equipment use including PC, photocopying, faxing, scanning, printing etc.

Customer Service/Receptionist/Administrative Assistant

Toot Transport Pty. Ltd.
Gateshead, NSW
01.2008 - 01.2010
  • All aspects of customer service and relations (Commander multi-line telephone, email, face to face)
  • Scheduling jobs, organising trucks and staff
  • Reception, including handling difficult customers
  • General office equipment use including PC, photocopying, faxing, scanning, printing etc.
  • Word processing and typing using MS Word
  • Basic spreadsheet use, using MS Excel
  • Banking and cash handling
  • Accounts payable / receivable (QuickBooks)
  • Processing payroll and associated administration

Customer Service/Office Administrator

Toot Removals Pty. Ltd.
Gateshead, NSW
01.1989 - 01.2008
  • All aspects of customer service and relations (Commander multi-line telephone, email, face to face)
  • Scheduling jobs, organising trucks and staff
  • Reception, including handling difficult customers
  • General office equipment use including PC, photocopying, faxing, scanning, printing etc.
  • Word processing and typing using MS Word
  • Basic spreadsheet use, using MS Excel
  • Banking and cash handling
  • Accounts payable / receivable (QuickBooks)
  • Processing payroll and associated administration
  • Ownership change in 2008

Education

Completed Year 10 High School Certificate -

Cardiff High School
12.1980

Skills

  • More than 20 years of customer service & administrative support
  • Strong organisational skills
  • Excellent written and verbal communication skills
  • A perfectionist with an eye for detail
  • Trustworthy, ethical and committed to superior customer service
  • Able to interact well with individuals at all levels
  • Able to work unsupervised Self starter with a can do attitude

Timeline

Personal Carer

Private
10.2019 - 02.2025

Display Homes Support and Administration

Montgomery Homes
07.2019 - 10.2019

Receptionist/Administrative Assistant

Lindbeck Partners Pty. Ltd.
01.2011 - 01.2013

Receptionist/Customer Service/Internal Sales

Solar Newcastle Pty. Ltd.
01.2010 - 01.2010

Customer Service/Receptionist/Administrative Assistant

Toot Transport Pty. Ltd.
01.2008 - 01.2010

Customer Service/Office Administrator

Toot Removals Pty. Ltd.
01.1989 - 01.2008

Completed Year 10 High School Certificate -

Cardiff High School
Maxine Longworth