May Keoboualapha
Carlton,VIC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Tomtoon Thai Noodles Cafe
03.2021 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Stoked server areas with supplies before, during and after shifts
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Explained menu items and preparation methods to provide high level of customer service
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Diploma - Cookery
William Angliss Institute of TAFE
Melbourne, VICHigh School Diploma -
Kew High School
Kew East, VIC11.2023
Skills
- Strong multitasking
- Efficient organization
- Professional Appearance
- Food safety understanding
- Menu Memorization
- Order Accuracy
- Hospitality service expertise
- Cash Handling
Timeline
Wait Staff Member
Tomtoon Thai Noodles Cafe
03.2021 - Current
Diploma - Cookery
William Angliss Institute of TAFE
High School Diploma -
Kew High School
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