Maya Ormsby | DOB 04/05/2007
Hamlyn Terrace
Summary
Committed and hardworking Cashier Operator/Deli worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and processing customers orders at the checkout. Creative problem-solver versed in customer service. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing business. I am currently studying Certificate II in Animal Studies to successfully become a Veterinary Nurse. I have a strong interest in animal health and welfare and a general passion for domestic and wildlife animals.
Overview
5
5
years of professional experience
Work History
Checkout Operator/Deli Worker
IGA Supermarket
Wyong, NSW
02.2020 - Current
- Help customers complete purchases, and locate items.
- Collaborat with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Greet customers at counter to fulfill requests and answer questions.
- Keep an attentive eye on inventory levels near the register, restocking items promptly to maintain a well-stocked checkout area.
Event Assistant
Snow Travel Expo
Sydney & Melbourne
05.2021 - 05.2022
- Onsite assisted in the setup and coordination of attendee registration, check in and guest services providing excellent customer support
- Led the set up and execution of a brand activation guiding guests through an immersive activation on event days.
- Utilised communication skills when interacting with co-workers to promote smooth operations in an demanding environment.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Greeted guests and welcomed patrons in support of company service policy.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Education
High School Diploma -
MacKillop Catholic College
Warnervale, NSW11.2023
Skills
- Cash Register Operation
- Quick Learner
- Following Company Policies
- Reliable and Responsible
- Dealing with Customer Complaints
- Working under pressure
- Strong Work Ethic
- Problem-Solving
- Active Listening
- Adaptable and Flexible
- Team contribution
- Social Perception
Timeline
Event Assistant
Snow Travel Expo
05.2021 - 05.2022
Checkout Operator/Deli Worker
IGA Supermarket
02.2020 - Current
High School Diploma -
MacKillop Catholic College