Mayank Kumar

Working from accommodations to oversee and observe service delivery to clients.

Managed rostering schedules and provided supervision for support worker staff throughout the region.

Completing client's assessment care planning individualized support plans positive behaviour support plans and other relevant assessments and reviews

Ensuring all services delivered reflect client funding and preferences to maintain cost-effective, person-centered delivery

• Guided individuals with disabilities to achieve personal goals and aspirations.
• Documented progress and maintained accurate records of participant interactions.
• Facilitated group activities to strengthen relationships between mentors and mentees.
• Mentored individuals on professional development topics, including communication skills and goal setting.

• Develop and implement individualized case plans with those accessing the service, based on assessment of needs, risks, and strengths.
• Coordinate referrals to appropriate community services, including mental health, physical health, education/training, housing, NDIS, and legal supports, to address the comprehensive needs of people.
• High-level problem-solving skills, and confidence in managing difficult situations.
• Providing practical supports such as food, clothing, blankets, and toiletries, along with referrals to other service agencies where required.
• Assisting with acquiring the client's ID, applications for Housing Authority listings, priority listings, By-Names Lists, and forms to access other services and supports.

• Responsible for supporting the clients with goal-setting and care plans.
• Support clients to accomplish their individual goals.
• Assisting the clients to be socially active in the community.
• Strong discussion with the client for their future goals (plans).
• Aiding with tasks such as medication administration, facilitating therapeutic activities, and providing emotional support.

• Responsible for involvement in distinct groups, excursions, holiday programs, as well as other community engagement programs.
• Case Notes Attending quizzes, group projects, and training on Autism Awareness Building relationships with the youth autistic and adult autistic groups
• Created promotional materials such as brochures, flyers, and posters to advertise events.

• Responsible for being involved in different types of services, such as junior hangouts, playgroups, and other community engagement programs.
• Self-Reflection: Building rapport with the clients by attending meetings, taking surveys at events, mandatory reporting, activity overviews, or case notes.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.