May Myat Thu
Australia
Summary
Dedicated Hospitality and Retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optical Dispenser and Customer Service
Oscar Wylee
05.2023 - Current
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Maintained safe, clean and organized environment to increase patient comfort.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Food and Beverage Attendant
Black and White Waiters
06.2022 - 06.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Helped organize and manage successful events with attendance of over 900 people.
Assistant Executive
Pearl Gems and Jewelry
06.2015 - 01.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Education
Master of Science - Management
Macquarie University
Sydney, NSW12.2023
Bachelor of Arts - Tourism And Hospitality Management
National Management Degree College
Yangon, Burma12.2018
Skills
- Basic Frames Repairs
- Leadership
- Communication Skills
- Event Management
- Interpersonal Skills
- Administrative Support
- Efficient Service
- Effective Working Relationships
- Diamond and Gem Knowledge
- Retail Sales
- People Skills
Certification
- Advanced Diploma in English, Stamford City - Business Institute - 2014-2016
- Coffee Art and Presentation Techniques, Barista Basics - 2022
- Responsible Service of Alcohol, VGCCC - 2022
- Responsible Service of Alcohol, Edway Training - 2022
Timeline
Optical Dispenser and Customer Service
Oscar Wylee
05.2023 - Current
Food and Beverage Attendant
Black and White Waiters
06.2022 - 06.2023
Assistant Executive
Pearl Gems and Jewelry
06.2015 - 01.2022
Master of Science - Management
Macquarie University
Bachelor of Arts - Tourism And Hospitality Management
National Management Degree College
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