Mayra Teixeira
Brisbane
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista/Cafe All Rounder
The Coffee Noosa
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Bartender
The Captain's Daugther
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Bartender and Cafe All Rounder
Santa Monica
01.2022 - 12.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared high-quality beverages and food items, adhering to recipes and presentation standards.
- Served high customer volumes
- Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
Cafe All Rounder
Santa Monica Group
01.2022 - 04.2022
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Produced food and drink products adhering to company quality and quantity standards.
- Providing welcoming environment and friendly service to people of diverse backgrounds.
Education
Diploma - Hospitality Management
National Institute of Education And Technology
Eight Miles Plains, QLD12.2023
Skills
- Espresso Machine Operation
- Beverages and food preparation
- Exceptional Customer Service
- Opening and Closing Duties
- Up-Selling
- POS System
- Safe Food Handling
- Reliability
- Friendly and Outgoing
Timeline
Head Bartender and Cafe All Rounder
Santa Monica
01.2022 - 12.2022
Cafe All Rounder
Santa Monica Group
01.2022 - 04.2022
Barista/Cafe All Rounder
The Coffee Noosa
Bartender
The Captain's Daugther
Diploma - Hospitality Management
National Institute of Education And Technology
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