Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Accomplishments
Additional Information
Timeline
Generic
MD RAIHAN ALAM RATUL

MD RAIHAN ALAM RATUL

Zillmere

Summary

Highly motivated and versatile professional with extensive experience in restaurant service, customer service, sales management and tobacconist roles. Skilled in communication, customer service, and working in fast-paced environments. Adept at adjusting quickly to new challenges and collaborating effectively within team settings. Proven ability to meet sales targets and deliver exceptional service in dynamic work settings. Proficient in computer skills and Information Technology(IT). Eager to contribute to a team-driven workplace with a strong commitment to achieving both individual and company goals.

Overview

1
1
Certification

Work History

Sales Representative Supervisor

QuikStop
02.2025 - Current
  • Boosted sales performance by implementing effective training programs for the sales team.
  • Collaborated with other department supervisors to ensure smooth operations across all areas of the company.
  • Improved product knowledge within the team through regular training sessions, enhancing overall sales effectiveness.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing proactive solutions.

Reference:-

Ahmed (Manager)

+61467751411

Restaurant All-Rounder

Kebab Guys
12.2024 - 04.2025
  • As a dedicated and adaptable team member in a busy kebab shop, I successfully handled a variety of tasks to ensure smooth daily operations. Responsibilities included preparing and serving food, maintaining cleanliness and hygiene standards, managing customer orders, and delivering exceptional customer service. I was also involved in food preparation, grilling kebabs, assembling orders, and ensuring food quality. With a focus on efficiency in a fast-paced environment, I consistently maintained a high level of accuracy and customer satisfaction. My strong communication skills, ability to multitask, and positive attitude contributed to the overall success of the restaurant.

Reference:-

Brijesh(Manager)

+61452300065

Tobacconist

Brisbane St Tobacco
12.2024 - 02.2025
  • Experienced tobacconist with a deep knowledge of tobacco products, including cigars, cigarettes, and accessories. Skilled in providing excellent customer service by offering product recommendations, handling transactions, and maintaining a clean and organized shop. Proficient in managing stock levels, ensuring compliance with regulations, and building strong customer relationships to drive sales and repeat business. Committed to creating a welcoming environment and delivering high-quality service.

Reference:-

Freddy(Senior Supervisor)

+61449973912

Education

Bachelors - Information Technology

Central Queensland University
01.2028

Higher Secondary Certificate - undefined

Milestone College
Dhaka
01.2023

Secondary School Certificate - Science

Milestone College
Dhaka, Bangladesh
09.2021

Skills

  • RSA
  • Fast Learner
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical & Creative Thinking
  • Fast Pace Working
  • Multitasking
  • Hardworking Ability

LANGUAGES

English: Fluent
Bangla: Fluent
Spanish: Intermediate

Certification

RSA- Responsible Service of Alcohol

Accomplishments

    Plenty of Certificate’s in Sports like Football, Handball, Basketball etc.

Additional Information

All references available upon request.

Timeline

Sales Representative Supervisor

QuikStop
02.2025 - Current

Tobacconist

Brisbane St Tobacco
12.2024 - 02.2025

Restaurant All-Rounder

Kebab Guys
12.2024 - 04.2025

Bachelors - Information Technology

Central Queensland University

Higher Secondary Certificate - undefined

Milestone College

Secondary School Certificate - Science

Milestone College
MD RAIHAN ALAM RATUL