Md. Washimur Rahaman
108 Munster Terrce, North Melbourne,VIC
Summary
Adaptable international student with a proven track record in customer service excellence across diverse retail and dining environments. Known for enhancing shopper and guest satisfaction through effective communication and organized operations. Eager to leverage skills in part-time opportunities that foster local experience and personal growth.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Shwapno
Azimpur, Dhaka
02.2025 - 01.2026
- Delivered exceptional customer service, enhancing shopper satisfaction and loyalty.
- Stocked shelves and organized products, improving accessibility and visual appeal.
- Maintained clean and safe store environment, contributing to positive shopping experience.
Server
Hotel Blue Sky
Mirpur, Dhaka
05.2024 - 11.2024
- Provided exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Guided guests with menu selections and dietary restrictions, improving dining experience.
- Coordinated table assignments, ensuring timely order delivery and efficient service flow.
- Maintained cleanliness and organization of dining area during shifts.
Counter Salesperson
Tasty Treat
Azimpur, Dhaka
09.2023 - 04.2024
- Provided outstanding customer service in fast-paced restaurant setting.
- Processed customer orders accurately at counter, enhancing order fulfillment.
- Guided customers in menu selections with expert product recommendations.
- Handled cash transactions and operated point-of-sale system, ensuring smooth checkout experience.
- Upheld cleanliness standards for dining area, kitchen, and equipment.
- Resolved customer inquiries and complaints promptly, maintaining high customer satisfaction.
Education
Bachelor of Science - Bachelor of Civil Engineering(Honours)
La Trobe University
Melbourne, VIC02-2030
Skills
- Customer relationship management
- Client support
- Inventory management
- Microsoft Office expertise
- Effective time management
- Detail-oriented approach
- Rapid learner
Availability
Available for part-time, weekend, and evening shifts.
Timeline
Retail Assistant
Shwapno
02.2025 - 01.2026
Server
Hotel Blue Sky
05.2024 - 11.2024
Counter Salesperson
Tasty Treat
09.2023 - 04.2024
Bachelor of Science - Bachelor of Civil Engineering(Honours)
La Trobe University