MEDOUSHA BAPPOO
Perth,Australia
Summary
Dedicated, bilingual case manager with a proven record of guiding and nurturing young people and adults on their path to success. Talented in counselling program implementation, to meet the objectives in preventive education, advocacy, mediation and counselling to beneficiaries in all aspects of their lives. Skillful in coordinating with guardians, stakeholders and administrators to create and promote an inclusive environment.
Overview
8
8
years of professional experience
Work History
Specialist Carer
Mercy Care
01.2023 - Current
- Contributing to therapeutic discussions and planning, case notes and reporting as well as working closely with Senior Case Management staff to manage household finances
- Provide support and guidance to ensure the child and or young person's health and wellbeing needs including physical, emotional, sexual, cultural and identity are met
- Work within and contribute to the develop of care plans, behaviour management strategies and safety planning
- Contribute to placement matching discussions and transition planning to ensure to support household stability and healthy group dynamics
- Fosters safe and positive connections for the child and or young person with their identified significant others including family, workers, support networks and friends.
Disability Service Coordinator
Cam Can
10.2022 - Current
- Enhanced client satisfaction by promptly addressing concerns and coordinating appropriate services.
- Streamlined service delivery for individuals with disabilities through thorough assessments and personalized care plans.
- Improved accessibility to resources by maintaining up-to-date knowledge of available programs and support systems.
- Increased client independence by providing tailored guidance on self-advocacy, problem-solving, and goal-setting techniques.
Case Worker
Ti Rayons Soleil
10.2018 - 10.2022
- Conduct home & field visits
- Creating & maintaining relationships with beneficiaries
- Provide crisis intervention in response to emergencies
- Utilize existing trust and rapport to de-escalate situations
- Maintain positive relationships with beneficiaries, stakeholders and administration
- Reporting to executive director & coordinator.
Family Case Worker
Sisterworks INC
12.2015 - 10.2018
- SisterWorks Empowerment Hubs are workplaces and training centres that provide women who are refugees, asylum seekers or migrants with meaningful opportunities to develop pathways of education, employment, entrepreneurship and leadership
- Conducting home visits & field visits
- Creating & maintaining relationships with beneficiaries
- Reporting to coordinator.
Education
Diploma - Community Services Work
02.2016
Skills
- Working with children check
- Australian driving license (WA)
- Criminal History Check
- Rights to work Check
- Provide first aid & CPR
- Trauma informed training
- Support effective communication (NDIS)
- Leadership skills (YUVA)
- NDIS worker orientation
Languages
English
French
Mauritian Creole
Country
Australia
Hobbies and Interests
- Snorkeling
- Swimming
- Travelling
Timeline
Specialist Carer
Mercy Care
01.2023 - Current
Disability Service Coordinator
Cam Can
10.2022 - Current
Case Worker
Ti Rayons Soleil
10.2018 - 10.2022
Family Case Worker
Sisterworks INC
12.2015 - 10.2018