Summary
Overview
Work History
Education
Skills
Languages
Country
Hobbies and Interests
Timeline
Generic

MEDOUSHA BAPPOO

Perth,Australia

Summary

Dedicated, bilingual case manager with a proven record of guiding and nurturing young people and adults on their path to success. Talented in counselling program implementation, to meet the objectives in preventive education, advocacy, mediation and counselling to beneficiaries in all aspects of their lives. Skillful in coordinating with guardians, stakeholders and administrators to create and promote an inclusive environment.

Overview

8
8
years of professional experience

Work History

Specialist Carer

Mercy Care
01.2023 - Current
  • Contributing to therapeutic discussions and planning, case notes and reporting as well as working closely with Senior Case Management staff to manage household finances
  • Provide support and guidance to ensure the child and or young person's health and wellbeing needs including physical, emotional, sexual, cultural and identity are met
  • Work within and contribute to the develop of care plans, behaviour management strategies and safety planning
  • Contribute to placement matching discussions and transition planning to ensure to support household stability and healthy group dynamics
  • Fosters safe and positive connections for the child and or young person with their identified significant others including family, workers, support networks and friends.

Disability Service Coordinator

Cam Can
10.2022 - Current
  • Enhanced client satisfaction by promptly addressing concerns and coordinating appropriate services.
  • Streamlined service delivery for individuals with disabilities through thorough assessments and personalized care plans.
  • Improved accessibility to resources by maintaining up-to-date knowledge of available programs and support systems.
  • Increased client independence by providing tailored guidance on self-advocacy, problem-solving, and goal-setting techniques.

Case Worker

Ti Rayons Soleil
10.2018 - 10.2022
  • Conduct home & field visits
  • Creating & maintaining relationships with beneficiaries
  • Provide crisis intervention in response to emergencies
  • Utilize existing trust and rapport to de-escalate situations
  • Maintain positive relationships with beneficiaries, stakeholders and administration
  • Reporting to executive director & coordinator.

Family Case Worker

Sisterworks INC
12.2015 - 10.2018
  • SisterWorks Empowerment Hubs are workplaces and training centres that provide women who are refugees, asylum seekers or migrants with meaningful opportunities to develop pathways of education, employment, entrepreneurship and leadership
  • Conducting home visits & field visits
  • Creating & maintaining relationships with beneficiaries
  • Reporting to coordinator.

Education

Diploma - Community Services Work

02.2016

Skills

  • Working with children check
  • Australian driving license (WA)
  • Criminal History Check
  • Rights to work Check
  • Provide first aid & CPR
  • Trauma informed training
  • Support effective communication (NDIS)
  • Leadership skills (YUVA)
  • NDIS worker orientation

Languages

English
French
Mauritian Creole

Country

Australia

Hobbies and Interests

  • Snorkeling
  • Swimming
  • Travelling

Timeline

Specialist Carer

Mercy Care
01.2023 - Current

Disability Service Coordinator

Cam Can
10.2022 - Current

Case Worker

Ti Rayons Soleil
10.2018 - 10.2022

Family Case Worker

Sisterworks INC
12.2015 - 10.2018

Diploma - Community Services Work

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MEDOUSHA BAPPOO