Megan Arndt
Brisbane,QLD
Summary
Dynamic Retail Area Manager with a proven track record at Viva Energy, excelling in profit maximization and team development. Skilled in strategic selling and operations management, I have consistently driven sales growth and enhanced employee engagement, achieving an 91% engagement score while optimizing inventory processes for improved profit
Overview
24
24
years of professional experience
Work History
Retail Area Manager
Viva Energy
05.2023 - Current
- Lead and development a team of 200 across 22 Metro Brisbane Sites
- Conducted ongoing SM , ASM and Team development to help employees achieve growth within job roles.
- Effectively manage change management
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
- Employed data-driven decision-making processes to identify trends, challenges, and opportunities for growth within the retail area.
- Maintained compliance with company policies, procedures, and safety standards while overseeing multiple locations.
- Delivered exceptional results through strong leadership skills in managing diverse teams across various stores.
- Achieved consistent performance improvements by setting clear expectations and monitoring KPIs closely.
- Optimized inventory management for streamlined operations and reduced waste.
- Team Engagement Score Sept 2024 91% participation 86%
Retail Area Manager
Coles Express
02.2020 - 05.2023
- KPI and Performance Management
- Safety Focused Index result 9.7
- Coach Lead and Develop a team of 200 across 22 sites in Brisbane Metro
- Developed high-performing teams through targeted recruitment, training, and ongoing coaching. Engagement score 85%
- Budgeting and Cost Control
- Enhanced employee morale through regular recognition programs and fostering a positive work environment.
- Boosted employee productivity through effective scheduling, task delegation, and time management strategies.
- Drove sales growth with strategic planning and execution of regional promotions and marketing initiatives.
- Implemented loss prevention measures to significantly reduce shrinkage rates across the retail area.
- Streamlined operational processes for increased efficiency, resulting in improved profit margins.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exhibited excellent people skills during interaction with employees and customers.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the sites.
- Area Manager of the year Nationally and State 2022
- Area Manager of year State 2024
Loss Merchandise Advisor
Coles Express
07.2010 - 02.2020
- Shrink reduction
- Multi site operator across 2 states Region 1 and Region 2
- Coach and Supported Inventory processes, Area Managers Site Managers
- Cross functional collaboration with State Manager and Area Managers
- Reporting and Data Analysis, highlighting Sales and Loss opportunities
- Retail operations support
- Lead in new site openings across Coles Express opened 48 sites
- Coach and support reporting tools VI
Area Manager
BP Retail
05.2001 - 07.2010
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Opened 48 Coles Express sites across Australia
Education
Bachelor of Arts - Primary School Teaching
Carseldine Teacher College
Brisbane 11-1990
Skills
- Store operations
- Profit maximization
- Customer service
- Operations management
- Leadership development, Training
- Strategic selling
- Process improvements
- Visual merchandising
- Staff management
- Effective change management leader
Timeline
Retail Area Manager
Viva Energy
05.2023 - Current
Retail Area Manager
Coles Express
02.2020 - 05.2023
Loss Merchandise Advisor
Coles Express
07.2010 - 02.2020
Area Manager
BP Retail
05.2001 - 07.2010
Bachelor of Arts - Primary School Teaching
Carseldine Teacher College
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