Megan Harris
Geraldton,WA
Summary
I am hoping for opportunities to gain more experience and develop my skills in a team environment. I am professional, motivated, hardworking and willing to learn in any job situation. I have been able to balance care and compassion for patients with efficiency and dedication to fulfilling my role. I’m looking for a role where I can build relationships and make a difference as part of a team.
Overview
9
9
years of professional experience
Work History
Senior Medical Administrator
Batavia Health
Geraldton
10.2021 - Current
- Maintained accuracy, completeness, and security for medical records and health information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Generated and maintained statistical data related to medical records.
- Followed up with medical staff regarding missing information in patient records.
- Confirmed consistent and accurate medical recordkeeping practices.
- Interpreted diagnostic test results for deviations from normal.
- Tracked and monitored requests for medical records release.
- Sorted and distributed incoming and outgoing medical records.
- Used Best Practice amongst other software.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, arranged, and input information into database system.
- Maintained professionalism and privacy regarding all patients confidentiality.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Retail Assistant
City Farmers
11.2018 - 03.2019
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Managed cash register operations using POS system and processed sales and returns.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Casual Sales Assistant
Sun City Wreckers
11.2015 - 04.2017
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Fostered relationships with customers to expand customer base and retain business.
- Priced out products for customers and drew up sales paperwork.
- Listened to customer needs to identify and recommend best products and services.
Education
Chef - Chef
TAFE
Geraldton, WA11.2017
Associate of Business Administration -
Tafe Geraldton
Geraldton, WA2014
Year 10 Completed -
Geraldton Senior College
Geraldton, WA11.2011
Skills
- Cash register operation
- Payment processing
- Customer assistance
- Reliable and trustworthy
- Friendly, positive attitude
- Clinic Administration
- Medical Services Administration
- Prepare Reports
- Process Transfer of Records and Files
- Demographics Information
- Invoice Statements
- Call Transfers
- Computerized Maintenance Management Systems
- Maintain Patient Confidentiality
- Excellent Communication
- MS Office/Excel/Word
- Dependable and Responsible
- Organizational Skills
References
Hailee Bennett
Batavia Health Practice Manager
0499 006 924
Dr Mairead Stafford
General Practitioner / Owner Batavia Health
0438 961 903
Dr Jac De Bruyn
General Practicioner
0418 897 827
Family Friend
Margy Pozoga
0425 408 787
Family Friend
Jack Gorman
0428 610 021
Timeline
Senior Medical Administrator
Batavia Health
10.2021 - Current
Retail Assistant
City Farmers
11.2018 - 03.2019
Casual Sales Assistant
Sun City Wreckers
11.2015 - 04.2017
Chef - Chef
TAFE
Associate of Business Administration -
Tafe Geraldton
Year 10 Completed -
Geraldton Senior College