Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Leckey

Gold Coast,Queensland

Summary

Highly skilled cafe manager with the ability to manage staff performance and productivity to ensure business requirements and sustainability.

Focused on setting high expectations and raising service standards.

Experiences includes staff training, inventory management, and customer service. Strengths include strong leadership skills, efficiency in problem-solving and an ability to ensure high-quality food and beverage services. Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

28
28
years of professional experience

Work History

Cafe Manager

Funnybone Coffee
Helensvale, Queensland
07.2021 - Current
  • In this role my duties incur complete set up Front of House, inspect dining and service areas.
  • Ordered supplies required for daily operations within budget constraints
  • Resolved conflicts between staff in a professional manner
  • Interacted with customers to provide assistance with menu selections, and any other queries or complaints they may have.
  • Trained new employees to perform their duties to a high level.
  • Supervised day-to-day operations to ensure efficiency and quality standards were met

Automotive Administration

Matt Casey Motors
Helensvale, Queensland
12.2018 - 06.2021
  • Entering and updating information into the dealership's computer system.
  • Maintaining accurate records of sales, customer information, and vehicle inventory.
  • Completing and managing sales paperwork, contracts, vehicle registrations, and transfers.
  • Assisting in office tasks such as answering phones, emails, filing, and organizing documents.
  • Managing and processing payments to suppliers and vendors
  • Ensuring accuracy in bookkeeping and ledger maintance
  • Ensuring that bills are paid on time and reconciling payment records
  • Managing incoming payments from vendors.
  • Generating customer Invoices and follow up on overdue accounts

Automotive Administation

Schulz Motor Auctions
Brisbane, Queensland
02.2012 - 11.2017
  • Scheduling services and test drives.
  • Updated and maintained databases with current information.
  • Exceeded customer satisfaction by providing solutions to problems.
  • Managing Invoices and Contracts.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments t
  • Worked effectively in team environments to make the workplace more productive.

Restaurant Manager

Cafe Romas
MAIN BEACH, Queensland
02.1997 - 06.2000
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Established policies for cash handling procedures to maximize security measures.

Education

High School Diploma -

Mitchel High School
Sydney, NSW
11-1996

Skills

  • Recruitment
  • Staff management
  • Complaint resolution
  • Performance improvement
  • Staff scheduling
  • Employee schedule management
  • Supervisory skills

Timeline

Cafe Manager

Funnybone Coffee
07.2021 - Current

Automotive Administration

Matt Casey Motors
12.2018 - 06.2021

Automotive Administation

Schulz Motor Auctions
02.2012 - 11.2017

Restaurant Manager

Cafe Romas
02.1997 - 06.2000

High School Diploma -

Mitchel High School

Similar Profiles

CREATE PROFILE
Megan Leckey