Megan Phillips
Brunswick,VIC
Summary
Skilled Patient Transport Officer, undertaking clinical hours to progress in my career as well as undertaking continued study in the field. I offer demonstrated expertise in patient support developed through multiple years of healthcare study and experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. I have prior experience with working with children through NDIS. Both my work experience and prior and continuing studies I have a lot of skill with patient care, both in private residences and clinical settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Transport Officer
National Patient Transport
08.2021 - Current
- Enhanced patient comfort by providing compassionate care and timely transport services.
- Reduced patient transfer times through effective communication and coordination with healthcare teams.
- Ensured patient safety by strictly adhering to infection control and transport procedures.
- Increased efficiency of hospital operations by promptly responding to transport requests and accurately documenting all transfers.
- Provided emotional support for patients and their families during the transportation process, creating a positive experience.
- Assisted in lifting and transferring patients using proper body mechanics, minimizing injury risk for both patients and staff members.
- Collaborated closely with nursing staff to coordinate seamless transitions between departments or facilities.
- Utilized excellent communication skills to relay essential information regarding patient status, ensuring continuity of care throughout the transportation process.
- Participated in ongoing training sessions to stay up-to-date on best practices for safe patient handling techniques.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
- Developed strong rapport with diverse groups of patients from varying cultural backgrounds through empathetic listening skills and genuine compassion.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responding to 000 calls and applied appropriate scene management and medical resources appropriate to patient within my scope of practice (e.g. obs, oxygen, medications etc.)
Education
Bachelor of Paramedicine -
Victoria University
Melbourne, VIC10.2025
Diploma of Paramedical Science -
Swinburne University of Technology
Melbourne, VIC11.2022
Certificate III Non Emergency Patient Transport -
Victoria University
Melbourne, VIC05.2021
Skills
- HIPAA Compliance
- Disability Awareness
- Defensive Driving
- Patient Care
- Healthcare Regulations
- Elderly Care
- Cross-Cultural Competence
- Effective Communication
- Decision Making
- Patient Advocacy
- CPR Certification
- Stress Management
- Attention to Detail
- Critical Thinking
- Medical Equipment Knowledge
- Trauma-Informed Care
- Medical Terminology
- Conflict Resolution
- Multitasking
- Transportation Safety
- Patient Assessment
- Infection Control
- Emergency Response
- Mobility Assistance
- Vital Signs Monitoring
- ADL Support
- Sterilization Techniques
- Patient Observation
- Infection Prevention
- Professional Bedside Manner
- Patient Services
- Medical Equipment Operation
- Blood Glucose Monitoring
- Equipment Cleaning and Inspection
- Patient Lifting
- Patient Escorting
Certification
High Performance CPR and Resuscitation certificate
Working With Children's Check
Police Check
Full Drivers Licence
Languages
English
REFERENCES
Jacqueline Wilkinson
Manager
JWilkinson@nptgroup.com.au
0447650266
Timeline
Patient Transport Officer
National Patient Transport
08.2021 - Current
Bachelor of Paramedicine -
Victoria University
Diploma of Paramedical Science -
Swinburne University of Technology
Certificate III Non Emergency Patient Transport -
Victoria University
High Performance CPR and Resuscitation certificate
Working With Children's Check
Police Check
Full Drivers Licence
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