Melanie Delich
Perth
Summary
Experienced assistant team leader offering comprehensive operational and administrative support to managers. Proven track record in coordinating and prioritizing tasks, ensuring seamless workflow and efficient operations. Skilled in problem-solving, multitasking, and adapting to dynamic environments. Dedicated and detail-oriented professional committed to delivering exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Labourer/2IC Manager
Americold
11.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained a safe work environment through regular inspections, hazard assessments, and adherence to safety protocols.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Bartender
Funk Cider
01.2022 - Current
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Warehouse Worker
Winc
08.2022 - 11.2022
Production Worker
Michael Brothers Juice
04.2022 - 08.2022
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Documented production information via daily system logs and discussed issues with management.
- Organized work to meet demanding production goals.
Warehouse Storeman
Winc
02.2020 - 02.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organised and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Inspected work areas for cleanliness and obstacles and removed cartons/boxes to keep work areas organised and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Exceeded target goals e.g. hitting an LPH of 160+ daily
- Able to endure intense manual labour repetitively (items 15kg+)
Crew Person/Cafe Worker
McDonalds
01.2016 - 02.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Kitchen Hand
Crown Casino
01.2018 - 03.2018
Education
High School Diploma -
La Salle College
Middle Swan, WA2019
Skills
- Excellent customer service skills
- Capable of adapting to new situations
- Ability to work quickly and efficiently
- Ability to work in a team or independently
- Hospitality experience
- Working in a fast past enviroment
- Problem solving skills/ conflict resolution
- Ability to multitask
- Use of Point Of Sale (POS) systems
- Effective communication strategies
- Loading and unloading
- Order picking
- Task delegation
Certification
- Certificate 2 in Visual Arts Training - 2019
- Certificate 2 in Skills for Work and Vocational Pathways
- Statement of Attainment - SITHFAB002
Provide Responsible Service of Alcohol
References
Arthur Halliday 0472821315
Daniel Callister 0491734991
Dylan Warren 0451067993
Timeline
Warehouse Labourer/2IC Manager
Americold
11.2022 - Current
Warehouse Worker
Winc
08.2022 - 11.2022
Production Worker
Michael Brothers Juice
04.2022 - 08.2022
Bartender
Funk Cider
01.2022 - Current
Warehouse Storeman
Winc
02.2020 - 02.2022
Kitchen Hand
Crown Casino
01.2018 - 03.2018
Crew Person/Cafe Worker
McDonalds
01.2016 - 02.2020
- Certificate 2 in Visual Arts Training - 2019
- Certificate 2 in Skills for Work and Vocational Pathways
- Statement of Attainment - SITHFAB002
Provide Responsible Service of Alcohol
High School Diploma -
La Salle College
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