Melissa Foley

BRISBANE,QLD

Summary

Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Previous work has shown ability to foster independence among clients while ensuring safety and comfort.

Overview

years of professional experience

Certifications

Work History

Disability Support Worker /Assistant Team Leader

Harmony Support Australia

Brisbane, QLD

01.2026 - Current

Assisted clients with daily living activities and personal care needs.
Documented client progress and services provided to ensure continuity of care.
Collaborated with healthcare professionals to ensure comprehensive client care.
Facilitated social interactions and community event participation to enhance client engagement.
Provided emotional support and companionship to enhance client well-being.
Transported clients to appointments, social events, and other activities.
Coordinated doctor appointments, recreational activities, and family visits to support client schedules.
Assisted with setting up SIL accommodation
Delivered overnight care for clients, ensuring safety and comfort

Disability Support Worker

Franklin Family Services

Brisbane , QLD

11.2024 - 01.2026

Assisted clients with daily living activities and personal care, enhancing their independence and quality of life
Monitored client health and reported changes to appropriate staff members.
Facilitated recreational activities to promote social interaction and engagement.
Maintained accurate documentation of client progress and incidents.
Managed challenging behaviors through positive reinforcement techniques.

Trade Account Manager

Bunnings

Oxley, QLD

10.2020 - 12.2023

Managed trade accounts to strengthen customer relationships and improve service delivery outcomes.
Developed strategic sales plans to meet client needs and market demands.
Coordinated product promotions and marketing initiatives to increase account engagement and drive sales.
Collaborated with internal teams to ensure timely order fulfillment and inventory management.
Provided training and support to clients on product features and benefits.
Resolved customer inquiries and issues efficiently, maintaining high satisfaction levels.
Conducted regular account performance reviews to refine strategies and enhance overall results.
Coordinated cross-functional teams to ensure successful execution of complex projects for clients.

Education

High School Diploma -

Marian College

Sydney, NSW

11-1994

Skills

Client assessment
Care planning
Health monitoring
Medication administration
Documentation management
Client advocacy
Crisis intervention
Daily living requirements
Feeding assistance
Grooming support
Personal care
Health and safety compliance
Effective communication
Team collaboration

Problem solving
Emotional support & companionship
Relationship building
Goal setting and planning
Behavior support plans
Recordkeeping proficiency
Incident reports
Time management
Housekeeping skills
Client confidentiality
Household chores
Empathy and patience
Client confidentiality

Languages

English

Professional

Certification

CPR and First Aid

Timeline