Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Pre Healthcare
References
Timeline
Generic

Melissa Heath

Southport,QLD

Summary

Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Previous work has shown ability to foster independence among clients while ensuring safety and comfort.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Drake International
QLD, QLD
12.2023 - 05.2024
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Developed strategies to help individuals cope with their disability.
  • Maintained records of services provided, client progress, and goals achieved.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Administered medication according to doctor's orders and monitored side effects.

Assistant in Nursing

Estia Health
QLD, QLD
12.2014 - 05.2024
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.

Education

High School Diploma -

Torrens Valley Christian School
Hope Valley, SA
10-1992

Skills

  • Relationship Building
  • Disability Services
  • Personal Care
  • Home Healthcare Services
  • Daily Living Requirements
  • Risk Assessments
  • Feeding Assistance
  • Medication schedules
  • Therapeutic Interventions
  • Mobility support
  • Client Confidentiality
  • Emotional Support
  • First-aid and CPR

Certification

  • Certificate 111 Aged Care
  • First Aid & CPR
  • Manual Handling
  • Yellow Card

Affiliations

  • fishing
  • outdoors
  • cooking

Pre Healthcare

  • Healthcare has been the most recent industry I have worked; I also have many years of experience in: • Restaurant Management • Hospitality • Barista • Retail, cashier, Supermarket • Call Centre • Optical Dispensing

References

References available upon request.

Timeline

Disability Support Worker

Drake International
12.2023 - 05.2024

Assistant in Nursing

Estia Health
12.2014 - 05.2024

High School Diploma -

Torrens Valley Christian School

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Melissa Heath