MELISSA M KEARNEY
Adelaide
Summary
Dynamic Business Development Manager with a proven track record at SPC, excelling in sales techniques and relationship building. Expert in analyzing market trends and implementing effective CRM tools, driving revenue growth through strategic planning and team motivation. Adept at fostering a customer-focused culture while achieving ambitious sales goals.
Overview
34
34
years of professional experience
Work History
BDM
SPC
04.2023 - 04.2025
- Analyzed sales data regularly to monitor performance metrics and adjust strategies as needed
- Implemented customer relationship management CRM tools to track client interactions efficiently
- Strengthened relationships with key clients through regular communication and meetings.
- Increased client base by developing and implementing effective business development strategies.
- Coordinated trade show appearances, effectively presenting the company''s products/services to prospective customers.
- Consistently exceeded sales targets, contributing significantly to overall company revenue growth.
- Evaluated performance metrics, identifying areas for improvement and initiating corrective actions as needed.
- Identified new market opportunities, analyzing industry trends and competitor activities.
- Established long-term relationships with key industry influencers for increased brand exposure.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Merchandiser
Clemenger
02.2009 - 04.2023
- Planned commercial displays to entice and appeal to customers
- Examined stock to verify conformance to quality specifications and took pride in products being distributed
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Analyzed sales figures and market trends to anticipate product needs
Coles Relay
Strike force
01.2021 - 06.2022
- Understood and followed oral and written directions
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Cleaned and organized display cases, shelves and aisles
- Restructured merchandising strategy to promote high value and products
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Monitored stock to maintain sufficient quantity of featured product
Sales Supervisor
Harris scarfe
01.1991 - 07.2002
- Identified key areas within store where merchandise displays needed to be fixed and items required restocking
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service.
- efficient floor recoveries to maintain clean and organized sales floor.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance
- Promoted key products and features to customers to generate interest and drive revenue growth
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers
- Recognized employee skill lags and closed gaps with enhanced training and personal mentoring
- Generated effective sales strategies and taught new employees company's procedures and policies
- Organized and updated schedules to optimize coverage for expected customer demands
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation
- Supported team members by assisting in upselling products and services and closing sales with customers
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base
- Processed cash, credit and check transactions with POS system and cash register
- Managed sales team of 5, setting performance goals and strategies for attaining objectives
Education
High School -
Parafield Gardens High School
Parafield Gardens, SA12.1991
Skills
- Sales Techniques
- Cost Analysis
- Marketing Techniques
- Design Visualization
- Originality and Creativity
- Sales and Marketing Support
- Cleaning and Sanitizing
- Organization and Prioritization
- Adaptability and Flexibility
- Interior and Window Display
- Maintenance
- Clear Communication
- New Display Creation
- Product Launch Support
- Relationship Building
- Problem-Solving
- Work Documentation
- Independent Decision Making
- Display Resetting
- Friendly and Outgoing
- POS Systems Knowledge
- Visual Displays
- Store Maintenance
Timeline
BDM
SPC
04.2023 - 04.2025
Coles Relay
Strike force
01.2021 - 06.2022
Merchandiser
Clemenger
02.2009 - 04.2023
Sales Supervisor
Harris scarfe
01.1991 - 07.2002
High School -
Parafield Gardens High School
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