Melissa Odiam
Cooloongup ,WA
Summary
Energetic professional with a strong customer service focus and proven relationship-building skills, honed as a Duty Manager at Aldi Supermarket. Successfully managed team operations while ensuring compliance with safety standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Duty Manager
Aldi Supermarket
Rockingham, WA
03.2022 - Current
- Manage team of staff in day to day running of supermarket
- Receiving feedback from Store Manager and relaying to team members
- Maintaining a safe working environment that meets legal and worksafe requirements
- Cash handling and safe holding
- Stocking shelves, rotation and electric pallet jack operation
- Warehouse duties and general cleaning
Property Manager
LJ Hooker Real Estate
Rockingham, WA
10.2015 - 01.2019
- Handled tenant complaints promptly and maintained positive landlord-tenant relationships
- Completed final move out property inspection reports
- Carried out routine property inspections, ingoing inspection and final inspection
- Upheld tenant satisfaction by quickly addressing concerns and resolving issues in a timely manner
- Liaised with maintenance staff to ensure timely completion of repairs
Leasing Agent
Professionals Real Estate
Albany, WA
07.2013 - 07.2015
- Performed reference checks as part of screening process of prospective tenants
- Showed homes to prospective tenants and provided information requested regarding the property
- Presented suitable applications to property owners and liaised with them throughout the leasing process
- Carried out ingoing property inspection report
- Wrote up advertisements for properties to rent
Property Management Assistant
Central Realty
Narrogin, WA
10.2011 - 05.2012
- Conducted regular, ingoing and outgoing inspections of the property
- Maintained positive relationships with tenants and promptly addressed maintenance requests
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history
- Verified rental history and income for each property applicant
- Promptly responded to tenant complaints and concerns for over 51 properties.
Education
Diploma - Counselling
Perth Bible College
Perth, WA12.2025
Certificate IV - Property Services
Real Estate Institute of Western Australia
Perth, WA12.2011
Skills
- Customer service focus
- Time management
- New employee training
- Professionalism and integrity
- Relationship building
Certification
- First Aid Certificate expiring June 2028
- Forklift Licence expiring October 2026
Referees
Ashton Austin 0404373411
Store Manager
ALDI AUSTRALIA
Timeline
Duty Manager
Aldi Supermarket
03.2022 - Current
Property Manager
LJ Hooker Real Estate
10.2015 - 01.2019
Leasing Agent
Professionals Real Estate
07.2013 - 07.2015
Property Management Assistant
Central Realty
10.2011 - 05.2012
Diploma - Counselling
Perth Bible College
Certificate IV - Property Services
Real Estate Institute of Western Australia