Melissa O'Donnell
Salisbury,SA
Summary
Friendly and enthusiastic retail sales associate with a proven track record of success in up-selling and promoting new products. Thrives in fast-paced environments and takes responsibility for delivering exceptional customer service. Works effectively as part of a team to achieve sales goals. Talented sales associate who excels at multi-tasking and maintains a friendly attitude under pressure. Builds loyalty and long-term relationships with customers, consistently achieving individual sales goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
RETAIL SALES ASSISTANT
PERKY PETS INGLE FARM
11.2017 - 06.2019
- Welcomed customers into the store and helped them locate items
- Answered customer telephone calls promptly and in an appropriate manner
- Preserved a perfect attendance record for 8 months
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Alerted customers to upcoming sales events and promotions
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Recommended merchandise to customers based on their needs and preferences
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Verified that all customers received receipts for their purchases
- Cleaned and organized the store, including the checkout desk and displays
- Stocked and replenished merchandise according to store merchandising layouts
Education
HIGH SCHOOL DIPLOMA -
SALISBURY EAST HIGH SCHOOL
SALISBURY EAST, SA01.2014
Skills
- Friendly demeanour
- Personable
- Retail sales
- Motivated team player
- Opening and closing procedures
- Excellent communication skills
- Computer literate
- Cash register familiarity
- Sales experience
- Accurate money handling
- Stocking
Certification
Current working with children’s check
Current police clearance
Timeline
RETAIL SALES ASSISTANT
PERKY PETS INGLE FARM
11.2017 - 06.2019
HIGH SCHOOL DIPLOMA -
SALISBURY EAST HIGH SCHOOL
Current working with children’s check
Current police clearance
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