Summary
Overview
Work History
Education
Skills
References
Timeline
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Melissa Sales

Largs,NSW

Summary

Reliable Practice Manager offering 20 years of experience working in busy, customer-driven environments.

Overview

12
12
years of professional experience

Work History

Medical Practice Manager

Dr Patrick Diu
Charlestown, NSW
08.2011 - Current
  • Maintained accurate records of all billing information including payments received from patients or insurance companies.
  • Ensured compliance with HIPAA regulations, licensing requirements, and other legal standards.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Scheduled appointments, managed calendars, organized meetings and coordinated travel arrangements for staff members.
  • Monitored inventory levels of supplies needed for daily operations.
  • Supervised daily operations of single physician practice, overseeing 6 staff members across all departments.
  • Acted as a liaison between the medical practice and external organizations such as hospitals or healthcare networks.
  • Cultivated close working relationships with the entire staff, including Director, Sonographers, Reception and Nursing.
  • Recruited, hired and trained new medical and facility staff.
  • Completed day-to-day duties accurately and efficiently.

Education

Cert IV Business Admin - Business Administration

Novaskill
Broadmeadow, NSW
01-2014

High School Diploma -

St Mary's Maitland
Maitland, NSW
11-2003

Cert IV Accounting And Bookkeeping - Accounting And Business Management

Monash University
Melbourne

Skills

  • Workflow Management
  • Office Procedures
  • Staff Supervision
  • Appointment Scheduling
  • Staff Guidance
  • Practice Management
  • Insurance Billing
  • Patient Relations
  • Patient Engagement
  • Referral Management
  • Managing Files and Records
  • New Hire Training
  • Managing Medical Practices
  • Staff Management
  • Supplies Ordering
  • Medical Practice Oversight
  • Medical Billing

References

References available upon request.

Timeline

Medical Practice Manager

Dr Patrick Diu
08.2011 - Current

Cert IV Business Admin - Business Administration

Novaskill

High School Diploma -

St Mary's Maitland

Cert IV Accounting And Bookkeeping - Accounting And Business Management

Monash University

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Melissa Sales