Melissa Sales
Largs,NSW
Summary
Reliable Practice Manager offering 20 years of experience working in busy, customer-driven environments.
Overview
12
12
years of professional experience
Work History
Medical Practice Manager
Dr Patrick Diu
Charlestown, NSW
08.2011 - Current
- Maintained accurate records of all billing information including payments received from patients or insurance companies.
- Ensured compliance with HIPAA regulations, licensing requirements, and other legal standards.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Scheduled appointments, managed calendars, organized meetings and coordinated travel arrangements for staff members.
- Monitored inventory levels of supplies needed for daily operations.
- Supervised daily operations of single physician practice, overseeing 6 staff members across all departments.
- Acted as a liaison between the medical practice and external organizations such as hospitals or healthcare networks.
- Cultivated close working relationships with the entire staff, including Director, Sonographers, Reception and Nursing.
- Recruited, hired and trained new medical and facility staff.
- Completed day-to-day duties accurately and efficiently.
Education
Cert IV Business Admin - Business Administration
Novaskill
Broadmeadow, NSW01-2014
High School Diploma -
St Mary's Maitland
Maitland, NSW11-2003
Cert IV Accounting And Bookkeeping - Accounting And Business Management
Monash University
MelbourneSkills
- Workflow Management
- Office Procedures
- Staff Supervision
- Appointment Scheduling
- Staff Guidance
- Practice Management
- Insurance Billing
- Patient Relations
- Patient Engagement
- Referral Management
- Managing Files and Records
- New Hire Training
- Managing Medical Practices
- Staff Management
- Supplies Ordering
- Medical Practice Oversight
- Medical Billing
References
References available upon request.
Timeline
Medical Practice Manager
Dr Patrick Diu
08.2011 - Current
Cert IV Business Admin - Business Administration
Novaskill
High School Diploma -
St Mary's Maitland
Cert IV Accounting And Bookkeeping - Accounting And Business Management
Monash University