Summary
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Melody LIU

Melbourne,VIC

Summary

A motivated and reliable student with hands-on experience in a retail environment through a structured work placement at Vinnies. Demonstrates strong organisation, teamwork, and communication skills, with a growing interest in hospitality and customer service. Eager to contribute to the team at The Jolly Miller Greenvale by supporting both front-of-house and kitchen operations, while continuing to build professional skills in food preparation, customer interaction, and café teamwork.

Work History

Retail Sales Worker

Karen
Campbellfield, VIC
06.2025 - 07.2025

Completed day-to-day duties accurately and efficiently.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Recognized by management for providing exceptional customer service.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided support to colleagues to maintain a collaborative work environment.
Maintained updated knowledge through continuing education and advanced training.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assisted with customer requests and answered questions ,Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

High School Diploma -

Greenvale Secondary College
Melbourne, VIC

Skills

  • Customer service
  • Pricing and tagging merchandise
  • Creative problem solving
  • Team collaboration
  • Retail organisation and product display
  • Effective communication
  • Stock rotation and recovery

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Affiliations

  • Volunteering at Community Events
  • Volunteering at School Events

Accomplishments

  • Perfect Attendance Award – Recognised for consistent punctuality and dedication to school responsibilities.
  • Gold Achievement Certificate – Awarded at Greenvale Secondary College for outstanding academic and personal achievement.
  • Teamwork Values Award (2025) – Honoured at Greenvale Secondary College for demonstrating strong collaboration and team spirit.
  • Respect Values Award (2025) – Recognised for showing consistent respect towards peers, staff, and the school community.

Timeline

Retail Sales Worker

Karen
06.2025 - 07.2025

High School Diploma -

Greenvale Secondary College
Melody LIU