Melody Munkhtuvshin
Sydney,NSW
Summary
Highly educated and adaptable professional with Bachelor and Master degrees in Psychology and current postgraduate study in Applied Linguistics and TESOL at Macquarie University. Experienced in working with both children and adults as a psychologist and teacher, supporting learning, emotional well-being, and personal development. Skilled in lesson delivery, educational support, and psychological counseling, with additional experience in customer service that strengthened communication, cultural awareness, and problem-solving. Multilingual in English, Mongolian, and Russian, with a proactive and empathetic approach to working with learners and clients of all ages.
Overview
5
5
years of professional experience
Work History
Retail Assistant Manager
Blades & Co
Sydney, NSW
10.2024 - Current
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Processed sales transactions via cash register and telephone orders.
Costumer service assistant
CG recruitment
Sydney, NSW
06.2023 - Current
- Assisted customers with inquiries and resolved issues promptly.
- Provided excellent customer service to guests attending events.
Psychologist
Mongolian National Audit Office
Ulaanbaatar, MONGOLIA
06.2021 - 07.2022
- Developed mental health support programs tailored for workplace environments.
- Facilitated workshops on stress management and work-life balance strategies.
- Collaborated with HR to address employee behavioral concerns effectively.
- Provided counseling sessions to staff experiencing work-related challenges.
Psychologist
National Center for Psychology, Ulaanbaatar, Mongolia
ulaanbaatar, MONGOLIA
02.2021 - 07.2022
- Conducted individual therapy sessions to address client psychological needs.
- Educated clients on coping strategies for managing stress and anxiety.
Education
Master of Science - Bachelor And Master of Psychology
Ural Institute of Law
Ekaterinburg05-2020
High School Diploma -
Gvn Galuutai
Baganuur, Mongolia05-2013
Master of Science - Applied Linguistics And Tesol
Macquarie University
Sydney, NSWSkills
- Emotional intelligence
- Problem solving
- Communication skills
- Public speaking
- Event coordination
- Team collaboration
Affiliations
- Graduated with Distinction – Master of Psychology, Ural Law Institute, Russia
Languages
English
Full Professional
Mongolian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Retail Assistant Manager
Blades & Co
10.2024 - Current
Costumer service assistant
CG recruitment
06.2023 - Current
Psychologist
Mongolian National Audit Office
06.2021 - 07.2022
Psychologist
National Center for Psychology, Ulaanbaatar, Mongolia
02.2021 - 07.2022
Master of Science - Bachelor And Master of Psychology
Ural Institute of Law
High School Diploma -
Gvn Galuutai
Master of Science - Applied Linguistics And Tesol
Macquarie University
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