Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
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Ashton Skerget

Kensington,VIC

Summary

Highly motivated individual with four years of post-high school experience, I have recently completed my Bachelor of Psychology at Australian Catholic University. Passionate about working with people and thriving in a team-oriented environment. Seeking opportunities in the retail/fitness industry to leverage extensive customer service background. Skilled in meeting key performance indicators and utilizing acquired knowledge to contribute to the accomplishment of business goals and tasks.

Overview

6
6
years of professional experience

Work History

Retail Sales Assistant

Universal Store
04.2024 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Improved store appearance with effective merchandising and creative displays.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Increased sales by offering advice on purchases and promoting additional products.

Shift manager IFA

McDonalds
11.2018 - 11.2024
  • Customer service team member & kitchen hand
  • Trained for both Kitchen and Front Counter exemplifying adaptability to a change in environment
  • Able to work in a team and perform under stressful conditions
  • Assisted with maintaining cleanliness in line with company standards
  • Contributed to exceeding standards in all internal quality checks
  • Fire training and first aid training as part of solo shift management
  • Highly trained in customer compliant resolutions
  • Highly trained in staff and customer satisfaction and morale along with the meeting of key performance indicators
  • Highly trained in cool room work, pick packing and delivery of stock, shelf stocking, rotating and un-stocking

Education

High school or equivalent -

Simonds Catholic College
Melbourne

Bachelor Of Psychological Science -

Australian Catholic University
01.2022

Skills

  • Problem solving
  • Communication
  • Customer service
  • Organizational skills
  • Emotional intelligence
  • Teamwork
  • Empathy
  • Sales

Hobbies

  • Gym and fitness
  • Health
  • Running
  • Local football (UHS)
  • Swimming
  • Reading

References

  • Jessica Zammit | Operations Manager (McDonald’s) | 0432 315 312
  • Rose Murphy | 2IC ( Universal Store) | 0488 518 685

Timeline

Retail Sales Assistant

Universal Store
04.2024 - Current

Shift manager IFA

McDonalds
11.2018 - 11.2024

High school or equivalent -

Simonds Catholic College

Bachelor Of Psychological Science -

Australian Catholic University

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Ashton Skerget