Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new skills to meet team goals.
Overview
19
19
years of professional experience
Work History
Registered Nurse and Medical Receptionist
Ryan Du Sart Orthopaedic Surgeon
02.2017 - 05.2024
Conducted thorough patient assessments for post-op surgical patients to identify changes in condition, initiating appropriate interventions based on individual acuity levels and needs.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Organised essential medical documents, streamlining access to vital information for healthcare providers during appointments.
Conducted patient intake interviews, recording and accurately documenting medical records.
Handled medical coding and billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Received and routed laboratory results to correct clinical staff members.
Canteen Assistant
Eaton Community College
03.2016 - 06.2021
Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
Maximized food safety by consistently following proper food handling procedures and storage guidelines.
Reduced food waste through careful portion control and monitoring product expiration dates.
Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day's work activities.
Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
Owner/Operator Takeaway Food
Groper Grocer Eaton
03.2005 - 03.2014
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor of Science - Nursing
Edith Cowan University
Bunbury, WA
04.2001 -
Skills
Patient care planning, assessment and education
Medical office admin
Medical record keeping and data collection
Healthcare billing
Critical thinking
Wound Care
Small business operations
Multitasking Abilities
Referees
Darryann Mitchell
Practice Manager Ryan Du Sart Orthopaedic Surgeon
0412035603
Helen Simpson
Canteen Manager Eaton Community College
0417253759
Timeline
Registered Nurse and Medical Receptionist
Ryan Du Sart Orthopaedic Surgeon
02.2017 - 05.2024
Canteen Assistant
Eaton Community College
03.2016 - 06.2021
Owner/Operator Takeaway Food
Groper Grocer Eaton
03.2005 - 03.2014
Bachelor of Science - Nursing
Edith Cowan University
04.2001 -
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