Merina Tamang
503/23 Hassall Street Parramatta ,NSW
Summary
Experienced and versatile restaurant professional with expertise in hosting, counter operations, waitressing, and floor staff roles and reliable restaurant team member with a proven ability to deliver excellent customer service and work efficiently under pressure in fast-paced dining environments. Skilled in maintaining high standards of service, coordinating with team members. Committed to creating a welcoming atmosphere and ensuring customer satisfaction.
Personable and compassionate individual with strong commitment to providing high-quality care and support. Knowledge of best practices in disability support and proficient in assisting with daily living activities and maintaining safe environment. Dedicated to enhancing well-being and independence of those in need through supportive and empathetic care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Leora Healthcare
09.2022 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Waitress
Mamas and Papas
08.2022 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Bachelor in Nursing - Bachelor of Nursing
Australian Catholic University
02-2028
Certificate IV in Mental Health
Fusion College of Technology
Parramatta02-2025
Diploma of Community Service
Australian City International College
Parramatta06-2024
Skills
- Problem-solving
- Documentation and reporting
- Creative thinking
- Daily living assistance
- Relationship building
Certification
Responsible Service of Alcohol (RSA) Certificate
First aid certificate
Diploma of community service
Certificate IV in mental health
NDIS check
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Disability Support Worker
Leora Healthcare
09.2022 - Current
Waitress
Mamas and Papas
08.2022 - 12.2024
Responsible Service of Alcohol (RSA) Certificate
First aid certificate
Diploma of community service
Certificate IV in mental health
NDIS check
Bachelor in Nursing - Bachelor of Nursing
Australian Catholic University
Certificate IV in Mental Health
Fusion College of Technology
Diploma of Community Service
Australian City International College
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