Summary
Overview
Work History
Education
Skills
Certification
Community Service
Affiliations
Interests
Timeline
Generic

Mia Coleman

Burraneer,NSW

Summary

Motivated Business student majoring in International Business and Advertising & Marketing Communications at the University of Technology Sydney. Experienced in sales, customer relationship management, and service delivery through roles in various positions. Strong interpersonal and analytical skills with a proven ability to build rapport with clients, drive sales, and contribute effectively to team goals. Passionate about travel and eager to apply a global perspective in a business environment. Seeking opportunities to leverage academic knowledge and practical experience within a dynamic organisation while fostering professional growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesperson/floor Staff

Recoverie
04.2023 - Current
  • Responsible for opening and closing as own supervisor, selling sports recovery services, and completing admin
  • Assist customers in selecting appropriate services for their needs and guide them through the experience
  • Developing and maintaining relationships with new and 160 existing clients to increase sales revenue
  • Trained 5 new staff members and managers

Waitress

St George Motor Boat Club
12.2022 - 04.2023
  • Served alcoholic beverages and catered food at functions, mostly weddings
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties

Waitress & Food Runner

Doyle's On The Beach A La Carte
03.2022 - 06.2022
  • Took orders for food and drinks and delivered them to guests
  • Processed payments accurately using cash registers or POS systems
  • Provided excellent customer service by addressing any complaints or concerns promptly

Cashier

Cronulla Surf Factory Outlet
01.2018 - 01.2020
  • Responsible for serving customers, cleaning and unpacking stock
  • Operated, opened and closed as own supervisor

Education

Bachelor Of Business - International Business and Advertising & Marketing Communications

University Of Technology
Ultimo, NSW
11.2025

Ascham School -

Ascham School
Edgecliff
12.2021

Skills

  • Interpersonal skills
  • Sales
  • Customer Relationship Building
  • Qualtrics
  • Analytical skills
  • Market research
  • Customer service
  • Complaint handling
  • Up-selling
  • Time management
  • Staff training

Certification

  • Responsible Service of Alcohol (RSA), Edway Training
  • First Aid Certificate, St John's Ambulance
  • Responsible Conduct of Gambling (RCG), TCP Training
  • Working with Children Check (WWCC)

Community Service

  • Ascham Careers Expo, 2021
  • Red Shield Appeal, 2021
  • Wairoa School Bondi, 2019
  • Active Kids Edgecliff, 2019
  • Our Big Kitchen Bondi, 2017/2018

Affiliations

  • St Andrew's College Alumni Society (SACAS)
  • Ascham Old Girls Union (AOGU)

Interests

  • Pilates and Yoga
  • Music
  • Personal Development and Self-Improvement
  • Gym Workouts
  • Backpacking and Hiking
  • Reading
  • Skiing
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Salesperson/floor Staff

Recoverie
04.2023 - Current

Waitress

St George Motor Boat Club
12.2022 - 04.2023

Waitress & Food Runner

Doyle's On The Beach A La Carte
03.2022 - 06.2022

Cashier

Cronulla Surf Factory Outlet
01.2018 - 01.2020

Bachelor Of Business - International Business and Advertising & Marketing Communications

University Of Technology

Ascham School -

Ascham School
Mia Coleman