Mia Nguyen
5 Kendra Place, Keysborough ,VIC
Summary
A positive high performer who approaches any tasks with greet enthusiasm. I strive to excel in my jobs with unrivalled work ethics and an unquenchable desire to learn and grow. Passionate about successfully driving business performance and improving business out come. Proven ability to establish rapport with clients, reliable and driven with strong time management and prioritisation abilities
Overview
4
4
years of professional experience
Work History
Head Barista/Store Manager
Dalgetys Cafe
06.2021 - Current
- Managing operation of the cafe
- Hiring and on boarding new wait staff and barista
- Training employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies as needed and meet the budget requirements
- Add new menu items based on seasonality and customers' preference
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
Head Barista/Supervisor
Soul Soul Cafe
01.2020 - 06.2021
- Preparing and serving coffee and drink. Taking order from customers and advising on daily special or allergens.
- Kept up-to-date with industry trends through continual professional development opportunities such as workshops, seminars, and conferences.
- Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
Education
Advanced Diploma - Program Management
Sydney Metro College
Level 5/440 Elizabeth St, Melbourne VIC 300002.2025
Cert IV - Project Management
Sydney Metro College
Level 5/440 Elizabeth St, Melbourne VIC 300009.2022
Skills
- Face-to-face customer service in highly professional environment
- Process Control
- Food Storage Management
- Strong Problem-Solving
- Reliable and Dependable
- Hiring and Training
Timeline
Head Barista/Store Manager
Dalgetys Cafe
06.2021 - Current
Head Barista/Supervisor
Soul Soul Cafe
01.2020 - 06.2021
Advanced Diploma - Program Management
Sydney Metro College
Cert IV - Project Management
Sydney Metro College
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