Mia Secco

Diligent, dynamic, and results-driven professional with a strong background in customer service, hospitality, and the travel and tourism industry. Proven success as a travel agent and tour guide, with experience managing guest services, coordinating itineraries, booking travel accommodations, and leading engaging experiences. Skilled in delivering personalised travel recommendations and ensuring seamless experiences from planning. Recognised for outstanding communication, interpersonal, and problem-solving abilities, with a talent for fostering welcoming, informative, and enjoyable experiences for clients and guests. Adept at conflict resolution, adapting to dynamic and high volume settings, and working collaboratively with colleagues. A reliable and dedicated team player with a consistent track record of upholding service excellence and exceeding customer expectations.