Mia Sevior

- Helping children with learning difficulties to complete numeracy and literacy tasks

- Helping children with learning difficulties improve their social skills through active listening and open conversations

- Building a rapport and relationship with these children

- Conversing in professional dialogue with teachers

• Provided recommendations based on customer's needs using my detailed product knowledge.
• Handled customer queries, complaints, returns and exchanges professionally, maintaining a positive experience.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales through strong customer relationships and excellent service, as well as meeting donation targets.
• Use software to place accurate orders and maintain stock control

• Displayed strong multitasking skills, balancing multiple tables and orders while delivering fast service.
• Maintained a clean and sanitised dining environment, ensuring a positive customer experience.
• Built rapport with regular customers through friendly interactions and memorising their preferences.

• Accurately took customer's orders.
• Presented the menu including rotating specials, answered questions, and made recommendations about menu items.
• Using a POS system to correctly enter customer's orders.

• Worked to efficiently and quickly pack stationary and books.
• Lifted and stacked boxes ( from 10- 25kg) onto pallets.
• Maintained a clean and safe work environment, adhering to safety protocols.