MIA ZIPPEL
Ipswich,QLD
Summary
Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. I am Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Retail Assistant
Carl's junior
Riverview , QLD
02.2024 - 05.2024
- Ensured high customer satisfaction through personalized sales service.
- Ascertain customers' needs and wants.
- Recommend and display items that match customer needs.
- Promoted produce by actively engaging customers with food promotions and deals.
- Maintained exceptional store condition and visual merchandising to enhance customer experience.
- Ensure store was consistently stocked to meet customer demands.
- Manage point-of-sale processes using till and EFTPOS machines.
- Keep up to date with product information and accurately describe the products available.
Shop Assistant
RSPCA
Wacol, QLD
02.2020 - 06.2020
- Greet customers who enter the shop.
- Assisted shoppers in locating desired goods and products, enhancing customer satisfaction.
- Stock shelves with merchandise answer queries from customers.
- Maintained store cleanliness and organization through regular tidying, vacuuming, and mopping.
- Received and organized large stock deliveries, ensuring timely availability of merchandise.
- Attached price tags to merchandise on display to ensure accurate pricing. to merchandise on the shop floor.
- Keep up to date with special promotions and putting up displays.
- Work within established guidelines, particularly with Pet care brands.
Retail Assistant
Bakers delight
Victoria point , Qld
01.2012 - 11.2012
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintained store condition and visual merchandising standards to enhance customer experience.
- Focused on maintaining product availability to enhance customer shopping experience.
- Manage point-of-sale processes using till and EFTPOS machine.
- Maintain outstanding store condition and visual merchandising standards.
- Manage point-of-sale processes using till and EFTPOS machines.
- Keep up to date with product information and accurately describe products available.
- Promote produce by handing out food samples to customers in the shopping center.
Education
Grade 10 Completion -
Balmbridge College
Hamilton, VICSkills
- Processed sales transactions
- Customer relationship management
- Retail sales support
- Supported merchandising standards and product presentation
- Ensured store cleanliness
- Organized morning shop preparation by following instructions and work priorities
- Multitasking in fast-paced
- Prioritized key duties effectively through strong time management skills
- Team collaboration
- Delivered tasks independently in retail environment with minimal supervision
- Customer service
- Problem-solving solutions
- Engaged in community outreach
Timeline
Retail Assistant
Carl's junior
02.2024 - 05.2024
Shop Assistant
RSPCA
02.2020 - 06.2020
Retail Assistant
Bakers delight
01.2012 - 11.2012
Grade 10 Completion -
Balmbridge College