Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miso Kim (Mia)

Gungahlin

Summary

Detail-oriented and friendly professional with experience in customer service and fast-paced team environments. Skilled in handling customer enquiries and communicating effectively with customers, contributing to positive guest experiences and a supportive workplace. Reliable and adaptable, with a strong ability to learn quickly and perform efficiently during busy service periods.

Overview

2
2
years of professional experience

Work History

Sales Assistant

A#shop(Apple's Authorized Reseller)
08.2024 - 10.2025
  • Assisted customers in product selection, enhancing overall shopping experience
  • Collaborated with the team to achieve sales targets and improve store performance
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients

Fruit Packer

Costa Berries
10.2023 - 03.2024
  • Accurately sorted and packed fruit for optimal quality assurance
  • Adhered to safety protocols to maintain a secure working environment during packing operations
  • Collaborated with team members to meet daily production targets

Receptionist

Beauty'L
06.2023 - 09.2023
  • Greeted and assisted clients, providing exceptional customer service and fostering a welcoming atmosphere
  • Handled client inquiries and concerns promptly, improving communication between staff and client
  • Confirmed appointments, communicated with clients, and updated client records

Waitress

Onsen Japanese Restaurant
05.2023 - 09.2023
  • Provided exceptional customer service, ensuring positive dining experiences
  • Processed orders accurately using POS system, maintaining order integrity
  • Managed cash handling procedures, including processing payments and issuing receipts

Education

Social Work

Australian Catholic University
Canberra, ACT

Skills

  • Customer service
  • Team collaboration
  • Attention to detail
  • Organisation skills
  • Appointment scheduling

Languages

Korean
Native or Bilingual

Timeline

Sales Assistant

A#shop(Apple's Authorized Reseller)
08.2024 - 10.2025

Fruit Packer

Costa Berries
10.2023 - 03.2024

Receptionist

Beauty'L
06.2023 - 09.2023

Waitress

Onsen Japanese Restaurant
05.2023 - 09.2023

Social Work

Australian Catholic University
Miso Kim (Mia)