Michael Cook
Yamba
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Coles Nightfill
Coles Pty Ltd
11.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Worked with customers to understand needs and provide excellent service.
- Received and processed stock into inventory management system.
Fresh Produce Manager
Coles Pty Ltd
07.2022 - 11.2022
- Coached and mentored new team members.
- Daily stock replenishment and ordering.
- Adhered to company compliance to food safety and preparation.
- Kept department machinery in good working order and raised technical assistance when required.
- Receival of chilled transport,temperature check and quality inspection.
- Adhere to company budget and costings.
Duty Manager
Coles Pty Ltd
11.2005 - 08.2022
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Set goals for department and supported employees in meeting expectations.
- Adhere to company procedures in event fire or armed robbery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mentoring new employees and addressing areas of weakness.
Education
HSC -
John Paul College
Coffs Harbour, NSW1993
Skills
- Receival/Dispatch of goods
- Inventory Control/Stock take
- Merchandise Promotion and Display
- Cash Handling and Reconciliation
- Customer Enquiries/Complaints
Additional Information
Referees
Lauren Taylor
Store Support Manager
Coles Yamba 4551
0434390002
Ally Firth
Fresh Produce Manager
Coles Yamba 4551
0411395048
Trevor Bailey
0418219140
Timeline
Coles Nightfill
Coles Pty Ltd
11.2022 - Current
Fresh Produce Manager
Coles Pty Ltd
07.2022 - 11.2022
Duty Manager
Coles Pty Ltd
11.2005 - 08.2022
HSC -
John Paul College
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