Summary
Overview
Work History
Education
Skills
maintenance & repairs on mountain & push bikes,
Timeline
Generic

Michael Stewart

Spring Hill,NSW

Summary

Adept at managing high-volume customer interactions with a focus on enhancing satisfaction, as demonstrated at Philip Shaw Wines. Skilled in both team collaboration and multitasking, I excel in fast-paced environments, ensuring top-notch service and efficiency. Proven reliability in achieving results, with a strong foundation in hospitality service expertise and a commitment to maintaining high-quality standards.

Overview

3
3
years of professional experience

Work History

BOH & Waiter

Philip Shaw Wines
03.2024 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Extra side jobs throughout the shift, e.g. stock runs & handy man maintenance

Lawn Mower

Railway Hotel & Spring Hill Locals
01.2023 - Current

Lawn Mower Operator

  • Proficient in operating lawn mowing equipment to maintain residential and commercial properties.
  • Perform grass cutting, edging, and trimming tasks to ensure neat and well-maintained lawns.
  • Provide excellent customer service and maintain client satisfaction with attention to detail and timeliness.
  • Adhere to safety procedures and regulations while operating machinery.
  • Experience in maintaining and servicing lawn mowing equipment.

Restaurant Waiter

Spring Hill Pub
01.2021 - Current
  • Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Quick to resolve any situations that may arise

Education

No Degree -

James Sheahan Catholic High School
Orange, NSW
12.2025

Skills

  • Strong multitasking
  • Team Player
  • Reliable and Responsible
  • Hospitality service expertise

maintenance & repairs on mountain & push bikes,

  • Conducted maintenance and repairs on mountain and push bikes, ensuring optimal performance and safety for customers.
  • Proficient in diagnosing and troubleshooting mechanical issues, including gear adjustments, brake repairs, and tire replacements.
  • Demonstrated expertise in handling various tools and equipment to efficiently repair bicycles.
  • Provided exceptional customer service, offering expert advice on bike maintenance and upgrades.
  • Known for strong attention to detail and problem-solving skills, consistently delivering high-quality repairs and exceeding customer expectations.

Skills:

  • Extensive experience in maintenance and repairs of mountain and push bikes.
  • Proficient with various tools and equipment used in bike repair.
  • Strong mechanical aptitude and problem-solving abilities.
  • Excellent attention to detail and precision in repair work.
  • Exceptional customer service skills, with a focus on meeting customer needs and ensuring satisfaction.

Timeline

BOH & Waiter

Philip Shaw Wines
03.2024 - Current

Lawn Mower

Railway Hotel & Spring Hill Locals
01.2023 - Current

Restaurant Waiter

Spring Hill Pub
01.2021 - Current

No Degree -

James Sheahan Catholic High School
Michael Stewart