Coordinates and optimizes inpatient schedules across multiple departments, ensuring seamless patient flow and eliminating scheduling conflicts, resulting in improved department efficiency.
Proven ability to build and maintain strong relationships with doctors, fellow staff, senior managers, the executive team, and stakeholders from various departments, ensuring smooth communication and collaborative problem-solving across the hospital.
Highly organized, with exceptional attention to detail; ensuring accurate record-keeping, filing, and document management.
Excellent written and verbal communication, managing all incoming and outgoing correspondence as the first point of contact on the ward.
Actively participated in process improvement initiatives, adapting to new systems and procedures, such as the introduction of electronic medical records, and worked to support smooth transitions during periods of change.
Thrives in a fast-paced work environment, consistently delivering high-quality support while managing competing priorities, and maintaining a positive, solution-oriented attitude.
Balances extremely high-paced management of ward beds, admissions/discharges, patient diets, and organization of charts and paperwork.
Proficient in Trendcare, Cerner, and Powerchart, with the ability to adapt quickly to new software and systems.
Front of House Supervisor
Flute Cafe
Coorparoo, QLD
11.2020 - 08.2021
Proven ability to multitask and prioritize responsibilities in a fast-paced café environment; effectively handling cash transactions, taking orders, and managing customer flow.
Skilled in training and mentoring new café employees, providing guidance on customer service, menu knowledge, and operational procedures.
Consistently delivering exceptional customer service, resolving customer concerns or complaints, and ensuring a positive dining experience for patrons.
Strong problem-solving abilities, identifying operational inefficiencies, and implementing solutions to enhance productivity and customer satisfaction.
Farm Hand
The Lettuce Patch
Bundaberg, QLD
07.2020 - 10.2020
Assisted in the planting, cultivating, harvesting, and selling of lettuce and ginger.
Required farm labor for Australian visa.
Bartender
The Bavarian
Sydney, NSW
11.2019 - 03.2020
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Teaching Assistant, English Language Teaching Assistant
TAPIF
Nancy, France
09.2018 - 05.2019
Established positive relationships with students, parents, fellow teachers, and school administrators.
Experience in designing and delivering engaging lessons to students of diverse cultural and linguistic backgrounds.
Ability to create a supportive and inclusive learning environment by fostering students' confidence and motivation.
Skilled in adapting teaching methods and materials to accommodate students with different learning styles and abilities.
Education
Bachelor of Arts - Linguistics & French
The University of Georgia
Athens, Georgia USA
05.2018
Additional Information
Shirley White – Hospital Nurse Manager at St. Andrew's War Memorial Hospital
Shirley.White@uchealth.com.au
Keri Nielsen – Hospital Theatre Bookings Manager at St. Andrew's War Memorial Hospital
Keri.Nielsen@uchealth.com.au
Timeline
Theatre Bookings Officer and Ward Clerk
St. Andrew's War Memorial Hospital
08.2021 - Current
Front of House Supervisor
Flute Cafe
11.2020 - 08.2021
Farm Hand
The Lettuce Patch
07.2020 - 10.2020
Bartender
The Bavarian
11.2019 - 03.2020
Teaching Assistant, English Language Teaching Assistant
Administration Assistant at Uniting Care - St. Andrew's War Memorial HospitalAdministration Assistant at Uniting Care - St. Andrew's War Memorial Hospital