Summary
Overview
Work History
Education
Skills
Accomplishments
International chess player, instrument player, hockey player and dragon boater,
Languages
Timeline
Generic

Michaella Mackintosh

Canberra,ACT

Summary

I am interested in gaining invaluable experience through casual work. I believe that by providing myself in a work environment, I can better myself as a person, and help to uplift both companies and customers. I am hardworking, dedicated, and have a strong commitment to the working environment. I am always willing to lend a hand. I currently live in Pearce ACT, and am interested in jobs from all over Canberra. I am incredibly eagre to gain work experience in as many fields as possible, as I believe variety provides interest and meaning to life.

Overview

1
1
year of professional experience

Work History

Retail Assistant

Vinnies
01.2024 - Current
  • Helped customers with problems they had in a timely manner, and one that provided benefit to my place of work
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Customer Sales Assistant

KFC
10.2023 - Current
  • Created meaningful, long-lasting relationships with fellow employees, managers and customers
  • Helped to create a peaceful and safe work environment, and helped with packing stock, taking orders, and serving food
  • Provided recommendations to customers in a kind and helpful fashion, helping to increase satisfaction and boost sales
  • Provided help through strong communication, recommending products and up-sales.
  • Adapted quickly to new technology platforms for efficient management of CRM systems and point-of-sale software.

Education

Highschool Student

Canberra Grammar School
Red Hill, ACT

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Cash Register Operation
  • Flexible schedule availability
  • Cash Handling Accuracy
  • Order Processing

Accomplishments

I have achieved a multitude of awards relating to chess, I have been a part of many podium placing sports teams, I have won a variety of awards relating to academic achievements, I have represented my country in Mathematics olympiads, I have been awarded scholarships to my school, and I have been commended on my hard work an positive attitude. I have a high competency level in relation to handing both cash and card transactions, providing refunds, and upholding my company. I have shown an aptitude for a high level of customer service, often being commended by customers. I am a participant in the Duke of Edinborough program, and have achieved my Bronze award,

International chess player, instrument player, hockey player and dragon boater,

I have played chess in both South Africa and Australia, and have been invited to play out of country on multiple occasions, I have represented South Africa in chess, and have achieved a personal best of top 5 U16 in the country. I have played piano for 8 years, alongside the violin and the bass guitar at a high level. I have been part of an nationally placing dragon boating team multiple times, and I have provided great benefit to my Hockey team on many occasions. 

Languages

Xhosa
Elementary
Afrikaans
Professional Working
English
Native or Bilingual
German
Limited Working

Timeline

Retail Assistant

Vinnies
01.2024 - Current

Customer Sales Assistant

KFC
10.2023 - Current

Highschool Student

Canberra Grammar School

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Michaella Mackintosh