Michelle Campbell (Blair)
Meadowbrook,QLD
Summary
During my employment with Spectrum Transport I was able to implement the Coles Collect work obtained through tender and have held this contract for over 15 years as the local Coles Collect carrier in QLD.
I was also asked to setup and implement processes for the Coles Primary Consolidation Centre at Redbank. This also involved setting up the Coles ADC overflow storage in a 10000m3 warehouse under the direction of Coles.
Safety for my team is a priority and is something I heavily focus on.
I have a wide range of skills including fleet allocation, warehouse stock control and customer service.
Overview
32
32
years of professional experience
Work History
State Manager
Spectrum Transport
Redbank, QLD
03.1992 - Current
- Developed strategic plans to maximize operational efficiency within the region.
- Managed state-level budgeting and financial operations.
- Monitored customer service levels in each location to ensure quality standards were met.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Education
High School Diploma -
Springwood State High School
Springwood, NSW01-1985
Skills
- Relationship Management
- Performance Improvement
- Operations Management
- Process Improvement
- Employee Development
- Staff Management
- Scheduling and Coordinating
- Work Planning and Prioritization
- Reliability
References
References available upon request.
Timeline
State Manager
Spectrum Transport
03.1992 - Current
High School Diploma -
Springwood State High School
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