Paul De Lucca
Cronulla
Summary
Dynamic State Manager with a proven track record at Bremworth, excelling in sales management and customer service. Spearheaded initiatives that enhanced client satisfaction and drove revenue growth. Adept at team leadership and training development, fostering a culture of continuous improvement while consistently surpassing sales targets.
Overview
34
34
years of professional experience
Work History
State Manager
Bremworth
03.2019 - Current
- Enhanced customer contentment through implementation of specialized service enhancement strategies.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
- Boosted sales through successful marketing and service optimization strategies.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
State Manager Himalaya Carpets
Himalaya
03.2016 - 03.2019
- Boosted customer approval through targeted service enhancement initiatives.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
- Boosted sales through successful marketing and service optimization strategies.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
Senior Account Manager NSW/ACT
Beaumont Tiles
03.2010 - 03.2016
- Cultivated strong client connections through outstanding customer service.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
State Manager
ATF Services
03.2008 - 03.2010
- Led a high-performing sales team in the Temp fencing and crowd barrier sector.
- Collaborated extensively with prominent construction companies.
- Partnered with prominent event companies to streamline event operations.
State Manager
Gale Pacific
03.2006 - 03.2008
- Led a team to achieve top state sales and growth for two consecutive years.
- Worked closely with top firms like Bunnings.
Area Sales Manager
Godfrey Hirst Carpets
03.1996 - 03.2006
- Cultivated robust relationships with key clients, boosting customer retention.
- Boosted team performance through continuous coaching, training, mentoring.
- Managed customer information for meeting sales objectives.
- Led sales team to surpass monthly targets successfully.
Area Sales Manager
Dunlop
03.1991 - 03.1996
- Built strong relationships through effective account management.
- Provided underlay solutions to both commercial and retail stores.
- Educated clients on product advantages over competitors.
- Increased market share annually.
Education
Graduate Diploma - Sales And Marketing
Sydney University
Sydney, NSW01.2001
HSC - Result 390 Out of 500
De La Salle
Sydney, NSW12.1998
Skills
- Sales management
- Customer service
- Team leadership
- Training development
- Service optimization
- Client relationship management
- Market analysis
- Sales forecasting
- Performance metrics
- Strategic planning
- Problem solving
- Effective communication
- Project management
- Conflict resolution
- Stakeholder engagement
- Operations management
- Sales leadership
- Performance improvement
- Relationship management
- Revenue growth
- Administrative oversight
- Policy development
- Positive attitude
- Multitasking capacity
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Reliability
- Computer skills
- Organizational skills
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Problem resolution
- Relationship building
- Customer relations
Timeline
State Manager
Bremworth
03.2019 - Current
State Manager Himalaya Carpets
Himalaya
03.2016 - 03.2019
Senior Account Manager NSW/ACT
Beaumont Tiles
03.2010 - 03.2016
State Manager
ATF Services
03.2008 - 03.2010
State Manager
Gale Pacific
03.2006 - 03.2008
Area Sales Manager
Godfrey Hirst Carpets
03.1996 - 03.2006
Area Sales Manager
Dunlop
03.1991 - 03.1996
Graduate Diploma - Sales And Marketing
Sydney University
HSC - Result 390 Out of 500
De La Salle
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