Michelle Mpofu
Burpengary,QLD
Summary
I’m a highly skilled and self-motivated individual who is passionate about improving people’s lives and making sure that every client under my care receives the best level of care and support needed. I’m a good listener, problem solving orientated, and I possess great work ethic as I pride myself in a non-judgmental approach with empathy. I am comfortable working with children, people who have physical or learning disabilities, Elderly people, and their families. My main objective is creating a welcoming and warm environment for both the clients and my work colleagues. I’m currently looking to work in a challenging yet rewarding role that will offer me opportunities to enjoy a rewarding career in care as part of a friendly and supportive team.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Great Mates
01.2020 - 10.2023
Assisted clients with day to day activities and mobility
- Provided personal hygiene facilitation
- Assisted with medication
- Provided emotional support
- Assisted with developing support plans.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Kept accurate records for client files and handled related paperwork.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Drove clients safely to social activities and appointments
- Kept detailed daily logs with care actions, patient behaviors, and incidents
- Maintained safety with tidy, clean, and hazard-free home environments.
Aged Care support worker
Blue Care
01.2017 - 01.2020
- Assisted clients during their mobility and daily activities
- Prepared food and medicines
- Assisted with housekeeping duties
- Provided companionship, friendship, and emotional support.
Customer Service/ Crew Member
Hungry Jacks
01.2016 - 01.2017
- Processed customer orders
- Operated drive thru
- General Cleaning duties
- Open and close of restaurant
- Adhered to Food Safety regulations.
Education
Mount Maria Petrie
Skills
- Ability to work autonomously and in a team environment
- Hardworking, reliable, and trustworthy
- Mature minded and goal orientated
- Exceptional customer service skills
- Ability to build rapport
- Attention to detail
- Problem solving
- Ability to provide high level of understanding, care, and support
- Fast learner of new tasks
- Risk Assessments
- Independent Living Support
- Disability Services
- Daily Living Requirements
- Flexible Schedule
Vaccination Status
Fully Vaccinated against COVID-19
References
Michel Gore, 0491876815 Toby Sheta, 0424458652
Timeline
Disability Support Worker
Great Mates
01.2020 - 10.2023
Aged Care support worker
Blue Care
01.2017 - 01.2020
Customer Service/ Crew Member
Hungry Jacks
01.2016 - 01.2017
Mount Maria Petrie