Michelle Rendell
Middle Park
Summary
Dynamic Postal Services Officer with Australia Post, adept at managing financial transactions and enhancing customer service. Proven ability in package handling and effective communication, fostering teamwork and inclusivity. Recognized for analytical problem-solving skills and maintaining safety standards, ensuring a secure and efficient work environment.
Overview
13
13
years of professional experience
Work History
Full Time Postal Services Officer
Australia Post
03.2023 - Current
- Managed financial transactions accurately, ensuring correct payments for postal products and services.
- Promoted an inclusive workplace culture through respectful interactions with peers and supervisors from diverse backgrounds.
- Supported colleagues during periods of high workload, demonstrating flexibility and adaptability in taking on additional tasks when needed.
- Strengthened teamwork among colleagues through effective communication and collaboration on tasks.
- Maintained a safe work environment by adhering to safety guidelines and reporting potential hazards.
- Provided prompt assistance with passport applications, helping customers complete forms correctly and verifying required documentation.
Part Time Postal Services Officer
Australia Post
11.2018 - 03.2023
Full Time Relief Postal Services Officer
Australia Post
07.2017 - 11.2018
Part Time Postal Services Officer
Australia Post
01.2017 - 07.2017
Postal Delivery Officer
Australia Post
01.2013 - 01.2017
Education
Bachelor Of Creative Arts - Theatre
University of Wollongong
Wollongong, NSWSkills
- Stock takes and store orders
- Workplace safety
- Verbal/written communication
- Analytical problem solving
- Post office operations
- Customer service
- Problem-solving
- Multitasking Abilities
- Cash handling
- Customer relations
- Safety procedures
- Security procedures
- Retail services
- Cash register operation
Accomplishments
HSR - Central 1
Project Me
Timeline
Full Time Postal Services Officer
Australia Post
03.2023 - Current
Part Time Postal Services Officer
Australia Post
11.2018 - 03.2023
Full Time Relief Postal Services Officer
Australia Post
07.2017 - 11.2018
Part Time Postal Services Officer
Australia Post
01.2017 - 07.2017
Postal Delivery Officer
Australia Post
01.2013 - 01.2017
Bachelor Of Creative Arts - Theatre
University of Wollongong
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