Mie Ono
Melbourne,VIC
Summary
Dynamic and dependable front-of-house professional with extensive experience at multiple restaurants, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction while efficiently managing high-volume environments. Skilled in cash handling and fluent in multiple languages, I thrive in collaborative settings, ensuring a welcoming atmosphere for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chin Chin
Melbourne, Victoria
10.2024 - Current
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Informed customers of daily specials, menu items, and restaurant policies.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Front of House Employee
Sushi On Camberwell
Melbourne, Victoria
10.2023 - Current
- Prepared drinks upon request according to recipes and standards set by management.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Greeted customers and provided friendly customer service.
- Assisted with seating arrangements to ensure comfortability for guests.
Kumo Izakaya
Front Of House / Food Runner
Melbourne, Victoria
10.2022 - 08.2024
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Be used to work in busy and fast environment
Barista /All Rounder
Cafe&Bar Natural Stance
03.2022 - 06.2022
- Prepared drinks and simple dessert
- took order and run food and drink
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Cashier / Sandwich Hand /Waitress
Valume Miyashita Park
11.2021 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Taking order and preparing food at the same time.
Education
Bachelor of Arts - Film Studies
University of Melbourne
Melbourne, VIC07.2025
Skills
- Decision-Making
- Dependable and Responsible
- Multitasking Abilities
- Teamwork and Collaboration
- Editing software
- Customer service
- Foreign language skills - Japanese/Chinese/Italian
Certification
RSA
Languages
English
Full Professional
Japanese
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Italian
Limited
Timeline
Front of House Employee
Chin Chin
10.2024 - Current
Front of House Employee
Sushi On Camberwell
10.2023 - Current
Kumo Izakaya
Front Of House / Food Runner
10.2022 - 08.2024
Barista /All Rounder
Cafe&Bar Natural Stance
03.2022 - 06.2022
Cashier / Sandwich Hand /Waitress
Valume Miyashita Park
11.2021 - 06.2022
Bachelor of Arts - Film Studies
University of Melbourne
Similar Profiles
Taylah FarrarTaylah Farrar
Bartender at Chin ChinBartender at Chin Chin
Jorge GonzalezJorge Gonzalez
Corporate Chef/ Trainer at Chin ChinCorporate Chef/ Trainer at Chin Chin
Logan ScottLogan Scott
Food and Beverage Attendant at Club Chin ChinFood and Beverage Attendant at Club Chin Chin
Lilyana WeemsLilyana Weems
Cashier at Chin Chin CafeCashier at Chin Chin Cafe
KARISHMA PHERWANIKARISHMA PHERWANI
Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)