Mikala Watts

I demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow. Routed traffic around construction sites for worker and driver safety. Controlled pedestrian movements to prevent intrusion into work zones and sustained a safe work environment for construction crews by implementing appropriate traffic control measures during projects. I have also learnt to communicate with team members using hand signals and radios.

I assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines and provided them with help when needed to keep an optimal workflow. I maintained positive relationships with returning customers through friendly interactions, attentive listening, addressing concerns, and resolving issues in a professional manner which then ensured a efficacious customer experience.