Mikayla Hay
Springfield Central,QLD
Summary
Love meeting new people, building new relationships and loyalty not only with customers but with team members.
Very passionate about customer loyalty and making sure that not only the company's standards but the customers standards are up to par.
If I am never one hundred percent about a certain task or question, I will seek guidance from a higher up or co-worker.
Overview
1
1
year of professional experience
Work History
Casual Retail Assistant
Event Cinemas
Springfield Central, QLD
11.2022 - Current
- Maintained a tidy and organized store environment to comply with cleanliness standards
- Always approaching customers with a warm smile.
- Organized and faced products on shelves and displays to comply with merchandise standards.
- Addressed, researched and resolved customers problems.
- Delivered contestant high quality service to maintain customer loyalty.
- Utilized POS system to process Cash, Credit cards, Gift cards and mobile payments.
- Maintained customer satisfaction, quickly resolving issues and offering expert advise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Springfield Central State High
Springfield, QLD11.2024
Skills
- Cash Handling
- Time Management
- Transaction Processing
- Speech Clarity
- Team Cooperation
- Building Customer Loyalty
- Flexible Hours
- Store Organization
- Product Runs
- Customer Engagement
- Display Setup
- Calm Demeanour
Hobbies
Travel Photography: I am very passionate about photography, particularly when it includes travelling, capturing moments and landscapes to preserve memories and showcasing experiences.
Cooking and baking: in my opinion I am very enthusiastic about this subject, frequently experimenting with recipes and techniques, whether its for a class, family gatherings, dinners or personal enjoyment.
Creative Writing and literature: I enjoy expressing creativity through writing, actively participating in a literature class to further keep and develop my storytelling skills and explore different narratives and genres.
Additional Information
References:
Manager / Employer at EVT: Lauren Maxfield - lauren_maxfield@evt.com
Hospitality teacher / Student Pathways teacher - jandr148@eq.edu.au
Timeline
Casual Retail Assistant
Event Cinemas
11.2022 - Current
High School Diploma -
Springfield Central State High