Summary
Overview
Work History
Education
Skills
Volunteering and Personal Achievements
Other Qualifications & Training
Additional Information
References
Timeline
Generic

Mikayla Keane

3 Point Close Torquay,VIC

Summary

Hardworking and passionate employee eager to learn & implement positive work culture within the organisation. Experienced in customer service & lead instructor roles, demonstrating effective communication, problem solving and patience is highly important in current & future careers.

Seeking a workplace that will strengthen existing skills and encourage growth and change in new areas of work/study.

Overview

4
4
years of professional experience

Work History

Outdoor Programmer & Host

Burnside Camp Baptist Camping Victoria
01.2023 - Current
  • Create outdoor camp programs that adapt to needs and interests of each client.
  • Communicate regularly with client making sure all expectations are met.
  • Provide clear instruction to activity program participants to deliver fun and maintain safety.
  • Develop and monitor safety policies and procedures to facilitate safe and engaging activity programs.
  • Order and Maintain all recreational equipment.

Trainee

Baptist Camping Victoria
01.2022 - 12.2022
  • Coordinate exciting and valuable activity programs for a variety of participants.
  • Attended external training courses to build understanding of outdoor recreational safety processes and techniques.
  • Experience working at multiple sites within the company, primarily Camp Wilkin Anglesea.
  • Assisting in kitchen, cleaning and maintenance of camp grounds and camp equipment.

Sales Assistant

Kmart
10.2020 - 12.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Cleaned and maintained delegated area.
  • Assisted and trained staff in different departments.
  • Prepared online orders

Sales Assistant

Target Werribee
08.2019 - 10.2021
  • Re-stocked new products onto shelving in a visually appealing display.
  • Cleaned up store by clearly labeling items, and arranging according to size, style colour ect.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Keeping up to date with all safety procedure training.

Education

Victorian Certificate of Education -

Good News Lutheran College
Tarneit, VIC
2021

Certificate IV - Outdoor Leadership

Box Hill Institute of TAFE
Melbourne, VIC
12.2022

4/8 Units in A Diploma of Theology

Whitley College
Melbourne, VIC
2022

Skills

  • Effective communicator with people of all ages and backgrounds
  • Excellent presentation and public speaking abilities
  • High regard for Safety Processes and Procedures
  • Group and behavioural management
  • Manage fast pace working environments
  • Prioritise customer service

Volunteering and Personal Achievements

Volunteering


  • Ping Pong A Thon Fundraiser, Werribee Baptist Church(2018)
  • Music Leader at Werribee Baptist Church(2017-18), Torquay Christian Fellowship (2022-present)
  • Volunteer Youth Leader at Torquay Christian Fellowship (Youth Ministry 2022-present)
  • Mill Valley Ranch Volunteer Camp Leader (2022-present)
  • Fiji Missions Trip, Waurn Ponds Community Church & Kingston City Church (2023)


Personal Achievements


  • Academic & Community Award (2016-17)
  • School Service award 2018
  • School Mission & Worship leader 2018-2021
  • Musical Theatre Lead 2018-2021


Other Qualifications & Training

  • Safe Ministry Check Awareness Course
  • Working with children (employment level check) and National Police Check
  • Probationary Driver's License


Additional Information

  • Enthusiastic and optimistic attitude
  • Empathetic listener
  • Dedicated team member
  • Promotes positive culture and values
  • Flexible
  • Willingness to learn and quick to adapt


References

Two provided upon request

Timeline

Outdoor Programmer & Host

Burnside Camp Baptist Camping Victoria
01.2023 - Current

Trainee

Baptist Camping Victoria
01.2022 - 12.2022

Sales Assistant

Kmart
10.2020 - 12.2021

Sales Assistant

Target Werribee
08.2019 - 10.2021

Victorian Certificate of Education -

Good News Lutheran College

Certificate IV - Outdoor Leadership

Box Hill Institute of TAFE

4/8 Units in A Diploma of Theology

Whitley College

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Mikayla Keane