Mikayla Lowe
11/01/2005
Summary
Crew Trainer/Cafe coordinator with five years of experience. Focused on maximising team success by providing new crew members with high standards of training & support. Extensive knowledge of food safety and cleaning & sanitising procedures. Experience in cafe, kitchen production, customer service and administration.
Currently completing a Bachelor of Nursing at the University of Wollongong & have completed 80 placement hours.
Overview
5
5
years of professional experience
Work History
Crew Trainer/Cafe Coordinator
McDonald's
01.2019 - Current
- Trained employees in customer service, food safety, teamwork, work ethic, communication & performance requirements.
- Planned shifts, scheduled breaks, set & met shift targets and handled any customer complaints.
- Worked in McCafe', customer service & kitchen with focuses on speed, quality and consistency.
- Set a positive example for team members by providing customers with high-quality, efficient service.
- Displayed correct procedures for all areas for crew to follow.
- Completed food safety daily.
Nursing Placement
University Of Wollongong
06.2023 - 11.2023
- Wollongong Hospital (Haematology)
- Confident in manual handling, patient assessment, vital signs, healthcare plans, bed making, skin assessments, oral care, infection control, fluid input and output, etc.
Education
Bachelor of Nursing -
University of Wollongong
10.2025
High School Diploma -
Magdalene Catholic College
10.2022
Skills
- Crew coaching
- Customer service
- Team leadership
- Shift planning/positioning
- Food safety
- Open/closing of store
- Communication
- Teamwork
- Workplace safety
References
Ben Ralh
- benkralh@gmail.com
- 0477637124
Cody Beard
- codybearddd@outlook.com
- 0467587225
Janaya Russell
- janayarussell20702@gmail.com
- 0403594604
Timeline
Nursing Placement
University Of Wollongong
06.2023 - 11.2023
Crew Trainer/Cafe Coordinator
McDonald's
01.2019 - Current
Bachelor of Nursing -
University of Wollongong
High School Diploma -
Magdalene Catholic College