MIKAYLA REDDIE
Wiliamstown,Australia
Summary
An experienced Pharmacy Assistant and Aged care professional, demonstrating drive, enthusiasm and initiative, with the ability to work well under pressure. Aim to consistently and effectively manage and prioritise tasks to achieve business goals, objectives and deadlines, whilst maintaining a high standard of work. A disciplined worker with demonstrated success in delivery of high quality, needs based business and people outcomes. Strong interpersonal skills and ability to manage relationships with a range of people. My current Typing speed is 75 words per minute accuracy of 96% I possess experience in merchandising, sales and have excellent communication in customer service. I work extremely well in a team and I am also able to work well unsupervised.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse Melbourne
06.2024 - 02.2025
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Executed inventory oversight while managing orders worth up to $8000.
FRONT of shop
Cate’s Chemist
05.2022 - 10.2023
- Cultivated teamwork and collaboration by exhibiting exemplary people skills.
- Oversight of customer service
- Individual patient-focused
- Maintain a high level of stock integrity and accuracy
- Money Handling and till balancing
Pharmacy Assistant
Brand and Brewer
12.2021 - 04.2022
- Customer service
- Webster packing
- Cpap consultant
- General Cleaning and front of shop duties
Pharmacy Assistant
Calanna Deeragun
06.2021 - 12.2021
- Customer service
- Product recommendations within scope of practice
- General cleaning
Personal care assistant
Glendale Care
09.2016 - 12.2019
- Assisting residents with all ADL’s
- General domestic supports
- Documentation of resident paperwork
- Serving and cleaning up of resident meals
- Use of mechanical hoists/manual handling
- Communicating with other staff members and clients
- Attending meetings and Training as required
- Assisting residents to make appointments
Pharmacy Assistant
Priceline Green Valley
09.2013 - 10.2015
- Stocktake of store products
- Cleaning of the store and product displays
- Communication with the customers about products and exceptional customer service
Education
Diploma Of Youth Work - Social Work
Australian College of Community Services And Care
Certificate III -
Aged Care
01.2012
Skills
- Customer Service
- Collaborative
- Transformation
- Customer Focused
- Business Process Improvement
- Analytical Skills
- Role Model
- Sales
- Creative
- Supportive Personality
- Problem Identification
- Critical Thinking
- Team Collaboration
- Attentive to People
- Decision Making
- Clear Communication
Timeline
Pharmacy Assistant
Chemist Warehouse Melbourne
06.2024 - 02.2025
FRONT of shop
Cate’s Chemist
05.2022 - 10.2023
Pharmacy Assistant
Brand and Brewer
12.2021 - 04.2022
Pharmacy Assistant
Calanna Deeragun
06.2021 - 12.2021
Personal care assistant
Glendale Care
09.2016 - 12.2019
Pharmacy Assistant
Priceline Green Valley
09.2013 - 10.2015
Certificate III -
Aged Care
Diploma Of Youth Work - Social Work
Australian College of Community Services And Care